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How to get a copy of your receipt

There are different ways to get a copy of your receipt depending on how you paid and applied.

Your application and payment method How to get a copy of your receipt
You paid online for an eTA:
  • Your receipt is only available on the receipt screen immediately following your payment.
  • You cannot get another copy of your receipt after you leave the receipt screen.
You paid online through the Employer Portal:
  • Your receipt is only available on the receipt screen immediately following your payment.
  • You cannot get another copy of your receipt after you leave the receipt screen.
  • If needed, our Employer Portal support team can provide the payment receipt number for a specific offer of employment. The employer needs to provide the following information:
    • their full name,
    • the foreign worker’s full name,
    • the offer of employment number,
    • the date the offer was submitted,
    • the business operating name, and
    • the CRA business number.

Contact the Employer Portal support team
You applied online and paid directly within the application for a:
  • Temporary resident visa
  • Study permit
  • Work permit
  • Express Entry
  • Proof of citizenship (citizenship certificate)
  • Search of citizenship records

We’ll email you a copy of your receipt when you apply.

If you need to get another copy of your past receipt:

  1. Sign in to your account.
  2. Check your status and messages, to find your receipt number. It will be in your submission confirmation message.
  3. Login or create a new account with our payment service. This is not the same account you used to apply.
  4. Enter your receipt number in the search box under “My receipts”.
  5. Find the correct receipt in the list and select “Get receipt” to view it.
You applied online and attached a receipt to your online application:

We’ll email you a copy of your receipt. To get copies of your past receipts:
You applied on paper and paid online:

We’ll email you a copy of your receipt. To get copies of your past receipts:
You paid any other way, such as:
  • at a bank outside Canada
  • with a bank draft
  • with money order
  • with pre-authorized credit card form
 Use the web form to ask for a copy of your receipt.

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