Privacy Policy

1. Information we collect

We collect information you provide directly to us when you interact with this website:

• Contact details — full name, email address, and phone number, submitted through the Quick Fit Check stepper, the Quick Enquiry panel, or the Contact Us form.
• Immigration profile details — the program you're interested in (PR, study, work, settlement, etc.), destination, age, qualification, and work experience, where you choose to share these in our forms.
• Your message content — anything you type into the Contact Us "message" field or into our AI chat assistant.
• Newsletter subscription — the email address you provide through the footer subscription button.
• Technical information — basic details your browser sends automatically to any website (such as browser type and general usage patterns), and a theme preference we store locally on your device (see Section 4).

We do not collect government ID numbers, passport numbers, or immigration document uploads through this website. If you become a client, that documentation is collected separately through a secure, dedicated process — not through this public site.

2. How we use your information

We use the information you provide to:

• Respond to your enquiry and follow up about the immigration service(s) you're interested in.
• Assess, at a high level, which programs or provinces may fit your profile — this is preliminary guidance, not a formal eligibility assessment.
• Send you the policy-update newsletter, if you subscribed.
• Improve this website and the accuracy of our published guides and FAQs.
• Meet legal, regulatory, or accounting obligations that apply to our business.

We do not use your information for automated decision-making that produces legal or similarly significant effects on you, and we do not sell your personal information to third parties.

3. AI chat assistant & third-party processors

The chat widget on this site is powered by OpenAI's language models. When you send a message through the chat, that message (and the recent conversation history needed for context) is transmitted to OpenAI's API to generate a reply. OpenAI processes this content under its own API data-use terms; as of our integration, API-submitted content is not used to train OpenAI's models by default.

Please don't share sensitive documents or identifiers in the chat — such as passport numbers, government ID numbers, financial account details, or full document scans. The assistant is designed for general guidance only; use the Contact Us form, phone, or WhatsApp for anything sensitive, and share formal documentation only with your advisor through a secure channel once you're engaged as a client.

We also use the following categories of third-party service providers to operate this site:

• Email delivery (SMTP provider) — used to route the messages you submit through our forms to our team's inbox.
• OpenAI — used to power the AI chat assistant, as described above.

These providers act as data processors on our behalf and are not permitted to use your information for their own independent marketing purposes.

4. Cookies & local storage

This site keeps things simple: we don't use tracking or advertising cookies. We do use your browser's local storage to remember one thing — your selected color theme — so the site looks the way you left it on your next visit. This preference is stored only on your own device and is never transmitted to us.

If we introduce analytics or marketing cookies in the future, we'll update this policy and, where required by law, ask for your consent first.

5. How we share information

We share your information only in the following circumstances:

• With the service providers described in Section 3, strictly to operate the website and respond to your enquiry.
• If required to do so by law, regulation, legal process, or a valid request from a public authority.
• To protect the rights, property, or safety of MIGOVA IMMIGRATION, our clients, or the public, where permitted by law.
• In connection with a merger, acquisition, or sale of business assets, subject to standard confidentiality protections.

We do not share your information with other clients, and we do not sell or rent your personal information to third parties for their marketing purposes.

6. Data retention

We keep enquiry and contact-form submissions for as long as needed to respond to you and, where you become a client, for the duration of our engagement plus whatever period our recordkeeping and regulatory obligations require. Newsletter subscriptions are kept until you unsubscribe. You can ask us to delete your information at any time — see Section 8.

7. Data security

We use reasonable technical and organizational measures to protect the information you share with us, including transmitting form submissions over encrypted connections (HTTPS) and restricting access to your information to team members who need it to assist you. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security — but we take reasonable steps to protect your information and will notify you as required by applicable law in the event of a breach affecting your data.

8. Your rights & choices

Depending on where you're located, you may have the right to:

• Ask us what personal information we hold about you, and request a copy of it.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete your information, subject to any legal or contractual obligations that require us to keep it.
• Withdraw consent for marketing communications (such as the newsletter) at any time.
• Object to, or ask us to restrict, certain uses of your information.

To exercise any of these rights, email us at info@migova.com. We'll respond within a reasonable timeframe and in line with applicable law.

9. Children's privacy

This website is intended for adults exploring immigration pathways for themselves or their families. We do not knowingly collect personal information directly from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

10. International data transfers

Because our team, our service providers, and the destinations you're asking about (Canada, the US, the UK, Australia, the EU, and the UAE) span multiple countries, your information may be transferred to, stored, and processed in a country other than the one you live in. Where we do this, we take steps to ensure your information continues to receive an appropriate level of protection.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our service providers, or applicable law. We'll update the "Last updated" date at the top of this page when we do. If changes are significant, we'll make a reasonable effort to bring them to your attention.

12. Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

• Email: info@migova.com
• Phone: +1 (555) 010-0100
• Registered address: [Add your registered business address here]