We want to meet with you
Every year, the Taxpayers’ Ombudsperson and team travel to conferences, tradeshows and different regions of Canada to meet with local organizations, professionals and individuals.
Our goal
To meet with anyone who could benefit from our services, get feedback on their Canada Revenue Agency (CRA) service experiences and solicit their ideas on possible service improvements.
Who would benefit from meeting with the Taxpayers' Ombudsperson
Schools, universities and colleges that have programs in:
- Accounting
- Tax Law
- Business
- Finance
Organizations that deal with:
- Seniors
- Indigenous Peoples
- Those living with a disability
- Newcomers to Canada
- Housing insecure
- Shelters
- People living in low-income
Individuals who deal with taxes directly:
- Tax professionals
- Tax preparers
- Authorized representatives
What we can discuss with you:
- Role and mandate of the Taxpayers’ Ombudsperson
- Role of our Office and the service we can provide
- Taxpayer Bill of Rights
- Service Complaint Process
- Benefits of filing your income tax
- Trends in complaints we receive
- Systemic issues which resulted in service improvements
What we want to know from you:
- Trends in issues relating to CRA’s service (for example, accessing benefits, undue delays, employee behaviour)
- Barriers when accessing the CRA's services
- Reasons why individuals in your group do not file their income tax
If any of the above is of interest to you and your group, please reach out to our Office so that we can schedule a time to meet. We are able to organize virtual or in-person meetings depending on your location.