Fixed phone lines
Shared Services Canada is modernizing government communication by:
- eliminating non-essential fixed phone lines
- replacing essential fixed lines with secure, modern and more cost-effective solutions
SSC is providing all GC workers with a softphone (software-based phone) as the default voice service. This is a secure, flexible and cost-effective telephony solution to meet the needs of a modern workplace.
SSC has eliminated more than 174,000 fixed phone lines, resulting in reduced expenditures. This progress is a key step toward a more efficient and connected digital government.
Essential fixed phone lines are necessary for critical operations such as security, health and safety, emergency response and shared workpoints.
Services and information
About the fixed phone lines initiative
Phased approach to fixed line reduction and modernization
Information for GC departments and agencies
What your organization needs to do to reduce and modernize fixed phone lines
Value for Canadians
How the fixed phone lines initiative benefits Canadians