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This new content has been developed for clarity, completeness and plain language. No changes were made to the existing legislative requirement or to the CRA’s administrative policy.

Requesting a refund if Revenu Québec determined your employee’s POE was Quebec

Your payroll withholding and reporting may be reviewed by Revenu Québec. If they determined that the POE of your employees was actually Quebec, you may have been assessed for QPP contributions and QPIP premiums.

In this situation, since you previously deducted CPP contributions and EI premiums (at the federal rate), you can request a refund of the CPP contributions and EI premiums you deducted in error.

 Time limits to request a refund

You must send the refund request and the required documents within the following time limits:

  • CPP contributions

    No later than 4 years from the end of the year in which the failure to deduct QPP or QPP2 contributions occurred.

  • EI premiums

    No later than 3 years from the end of the year in which the failure to deduct EI premiums at the Quebec rate and QPIP premiums occurred.

If the request is received after these time limits, the refund request cannot be processed.

For example, if CPP contributions and EI premiums were withheld in 2021, for a refund request to be processed, the refund request for CPP must be received by December 31, 2025, and the refund request for EI must be received by December 31, 2024.

 Required documents to request a refund

To ensure that your refund request is processed, include all required documents and send them within the time limits. Incomplete requests will not be processed.

The required documents you must send are:

  • Amended T4 slips for your affected employees
  • One or both of the following:
    • Revenu Québec’s notice of assessment of QPP contributions and QPIP premiums
    • Proof of payment of the assessed QPP contributions and QPIP premiums (for example, cancelled cheque, electronic payment confirmation, assessment notice, statement of deductions remitted)

 How to request your refund

  1. File the amended T4 slips

    For faster service, file amended T4 slips for your affected employees electronically to avoid the delays in processing paper slips.

    If you file the amended T4 slips electronically, you will receive a confirmation number. Include this number when sending your required documents.

    Learn more: How to file – File payroll information returns (slips and summaries)

  2. Send your refund request

    You can send your refund request online, by fax, or by mail. You have to include your confirmation number if you filed the amended T4 slips electronically.

     Online – For faster service, send your refund request using CRA online services

    Send all your required documents using CRA online services:

    1. Sign in to your CRA account.
    2. Select “Submit documents” in the “Correspondence“ menu, then click on the “Submit documents” button at the bottom of the page.
    3. Click on the “Start” button and answer “No” to the question “Do you have a case or reference number?”
    4. Select “Payroll notices, statements, and vouchers” from the “Topic“ drop-down menu.
    5. Select “Other payroll accounts notice(s).”
    6. Select the “Program account number” associated with the documents you are submitting and click “Next.”
    7. Click on the “+ Attachments” button to attach your required documents and use the “Browse” button to choose the file(s) you want to attach from your device (if more than one file is being added, each must have a unique name).
    8. Enter "Change of Province of Employment" along with the confirmation number(s) you received when you filed your amended T4 slips and that you are requesting a refund as a result of Revenu Quebéc’s audit in the blank field “Provide a brief description of your document” and click on the “Upload file(s)” button.
    9. If you want to attach more documents, click “+Attachments” again and repeat steps 2-3 and when all your documents are added, click “Next.”
    10. Review and click “Submit.”

    Keep the confirmation page for your records. You cannot use the confirmation number on this page to send additional documents.

    Learn more: Submit documents online

     By fax

    Send all your required documents by fax, including a note "Change of Province of Employment," to the National Verification and Collection Centre identified in the payroll correspondence you receive from the CRA:

    Newfoundland and Labrador
    • 1-418-562-4205
    • Toll-free: 1-833-675-9018
    Shawinigan
    • 1-418-562-4193
    • Toll-free: 1-833-697-2399
    Surrey
    • 1-418-562-4060
    • Toll-free: 1-888-226-2081
    Winnipeg
    • 1-418-562-4197
    • Toll-free: 1-833-697-2400
     By mail

    Send all your required documents by mail, including a note "Change of Province of Employment," to the National Verification and Collection Centre identified in the payroll correspondence you receive from the CRA:

    Newfoundland and Labrador
    Post Office Box 12071 Station A
    St John's NL  A1B 3Z1
    Shawinigan
    4695 Shawinigan-Sud Boulevard
    Shawinigan  QC G9P 5H9
    Surrey
    9755 King George Boulevard
    Surrey BC  V3T 5E1
    Winnipeg
    66 Stapon Road
    Winnipeg MB  R3C 3M2

 You may have employees whose province of employment (POE) is Quebec. This includes situations where you transfer your employee between one of your establishments in Quebec and one in another province or territory.

Depending on your situation, your withholding and reporting obligations will be different.

On this page

Steps

  1. Confirm your employee’s POE

    When you pay remuneration or employment income such as salaries, wages, or commissions, the employee's province or territory of employment (POE) must be determined so that the proper deductions are withheld. This depends on whether your employee (including an employee with a full-time remote work agreement) “reports for work” at any of your establishments.

    If you are not sure of your employee’s POE, refer to: Determine the province of employment (POE)

       Employee transferred between your establishments

    If your employee is transferred from one of your establishments in Quebec to one in another province or territory (changing their POE), you need to confirm if the tax treatment of certain benefits and allowances provided to your employee is different. To confirm, refer to:

  2. Determine if you need to deduct CPP or QPP

    1. You must deduct either CPP or QPP contributions from the pensionable earnings you pay to your employee based on their POE for the pay period, regardless of your employee’s province or territory of residence:

      •    Quebec

        If your employee’s POE is Quebec, you must deduct QPP contributions using the QPP contribution rate 

      • Other province or territory

        If your employee’s POE is any other province or territory, you must deduct CPP contributions using the CPP contribution rate 

         Employee transferred between your establishments

      If your employee is transferred between your establishments in Quebec and another province or territory (changing their POE), you must deduct both CPP and QPP contributions in different pay periods within the same calendar year.


    2. How to reconcile contributions made to the CPP or QPP
      •  Quebec to  Other province or territory

        If your employee is transferred from one of your establishments in Quebec to another province or territory, you must take into account the QPP contributions you deducted from your employee throughout the year when calculating the maximum CPP contributions to deduct.

        Use the following formula to reconcile the amounts contributed to the CPP and QPP to make sure that enough contributions to the CPP are deducted and future benefits are not affected:

        Determine the conversion factor for CPP

        Calculate the amount to take into account when determining your employee’s maximum CPP contributions

        • QPP contributions withheld from your employee’s pensionable earnings
        • multiply by Conversion factor
        • equals This is the amount to take into account when determining your employee’s maximum CPP contributions for the year
        Example – Calculation with CPP contributions

        The employer has establishments in both Quebec and Newfoundland. After the first 2 pay periods in March 2026, the employer transfers their employee Melodie to their Newfoundland establishment. Melodie had $400 in QPP contributions withheld from Melodie's 2 pay periods as an employee with a POE of Quebec.

        To determine the amount of CPP contributions to withhold, the employer applies the following formula to determine the amount to include when determining the employee’s maximum CPP contributions:

        Calculate the amount to take into account when determining your employee’s maximum QPP contributions for the year

        • $400 is the QPP contributions withheld from Melodie's 2 pay periods
        • multiply by 0.9444444 is the conversion factor for 2026
        • equals $377.78 is the amount to take into account when determining the employee’s maximum CPP contributions for the year
        Example – Calculation with CPP2 contributions

        The employer has establishments in both Quebec and Newfoundland. The employer transferred their employee Kamal to their Newfoundland establishment after Kamal had made the annual maximum QPP contribution and began to make QPP2 contributions in March 2026. Kamal had $40 in QPP2 contributions withheld from Kamal's additional pensionable earnings as an employee with a POE of Quebec.

        To determine the amount of CPP2 contributions to withhold, the employer applies the following formula to determine the amount to include when determining the employee’s maximum CPP2 contributions:

        Determine the conversion factor for CPP2

        • 4% is the CPP2 contribution rate
        • divide by 4% is the QPP2 contribution rate
        • equals 1 is the conversion factor

        Calculate the amount to take into account when determining your employee’s maximum QPP2 contributions for the year

        • $40 is the QPP2 contributions withheld from Kamal's 2 pay periods
        • multiply by 1 is the amount of the conversion factor
        • equals $40 is the amount to take into account when determining the employee’s maximum CPP2 contributions for the year
      • Other province or territory to     Quebec

        If your employee is transferred from one of your establishments in another province or territory to Quebec, refer to: Employee transferred from an establishment subject to the Canada Pension Plan to an establishment subject to the Quebec Pension Plan.

  3. Determine if you need to deduct using the federal or Quebec EI premium rate

    1. You must deduct EI premiums from the insurable earnings you pay to your employee using EI premium rate based on their POE for the pay period, regardless of your employee’s province or territory of residence:

         Employee transferred between your establishments

      If your employee is transferred between your establishments in Quebec and another province or territory (changing their POE), you must deduct EI premiums using both the federal and Quebec premiums rates in different pay periods within the same calendar year.


    2. Determine the maximum EI premiums to deduct

      If your employee is transferred between your establishments in Quebec and another province or territory, your employee’s maximum EI premium for the year in their employment with you is based on the provinces or territories where the first $68,900 of insurable earnings is paid for calendar year 2026.

      You must use the applicable EI premium rate until your employee reaches the maximum insurable earnings for the calendar year.

      Calculation example

      In 2026, an employee is paid $30,000 of insurable earnings while reporting to an establishment of their employer in Ontario. Part way through the year, their employer transfers them to reporting to one of their establishments in Quebec. The employee was paid an extra $52,000 by the same employer after the transfer. The maximum annual insurable earnings for calendar year 2026 is $68,900.

      The employee’s maximum premium is calculated as follows for calendar year 2026:

      •   Ontario – First POE

        • 1.63%
        • × $30,000
        • equals $489.00
      •   Quebec – Second POE

        • 1.30%
        • × $38,900
        • equals $505.70

      equals $994.70 is the total EI premiums to be deducted

  4. Determine if you need to withhold income tax

    You must deduct provincial or territorial income tax from employment-related earnings you pay to your employee based on their POE for the pay period, regardless of your employee’s province or territory of residence:

    • You must deduct the federal income tax using the federal tax rate 
      •   Quebec

        If your employee’s POE is Quebec, you must deduct Quebec provincial income tax and remit the provincial tax to Revenu Québec.

        You must report the income tax deducted on your employee’s RL-1 slip. Do not report Quebec provincial income tax on a T4 slip.

        Learn more: Source Deductions of Quebec Income Tax

      • Other province or territory

        If your employee’s POE is any other province or territory, you must deduct the applicable provincial or territorial income tax using the provincial or territorial tax rate 

        You must remit these amounts to the CRA and report the provincial or territorial income tax deducted on your employee’s T4 slip.

  5. Report the payment on T4 slips

    You must report your employee’s earnings and the proper deductions for each POE on a separate T4 slip.

    • Box 10 – Province of employment
    • Box 14 – Employment income
    • Box 24 – EI insurable earnings
    • Box 26 – CPP/QPP pensionable earnings
      Special situation: Benefits and earnings taxable only in Quebec

      Certain taxable benefits and earnings are considered by Revenu Québec to be pensionable earnings for employees working in Quebec.

      Generally, the amount you report using box 26 will be more than the amount you report using box 14 in this situation. The CRA will process the T4 slip even if box 26 is more than box 14.

      Example 1 – Benefit taxable in Quebec – Unpaid leave

      Marion works for her employer in Quebec and is on an unpaid leave of absence. Marion's employer pays $750 in premiums to an employer-paid private health benefit plan on her behalf. Since the benefit is not taxable outside of Quebec, it is not income. When preparing Marion's T4 slip, Marion's employer will leave box 14 blank. Since the premiums are QPP pensionable, Marion's employer will report $750 in box 26, the QPP contributions withheld on the benefit in box 17, and fill in any other boxes on Marion's T4 slip as applicable.

      Example 2 – Benefit taxable in Quebec – Other earnings

      During the year, Julien received wages of $25,000 plus an $875 benefit that is only taxable in Quebec. When preparing Julien's T4 slip, Julien's employer will report $25,000 in box 14, $25,875 in box 26, and fill in any other boxes on Julien's T4 slip as applicable.

      Example 3 – Benefit taxable in Quebec and federally

      Stephane works for an employer in Quebec and did not receive any cash earnings. However, Stephane's employer gave Stephane a non-cash housing benefit valued at $1,100. When preparing Stephane's T4 slip, Stephane's employer will report $1,100 in boxes 14 and 26, and fill in any other boxes on Stephane's T4 slip as applicable.

      Learn more: Source Deductions and Employer Contributions

    • Box 56 – PPIP insurable earnings
    • Any applicable codes for taxable benefits

    Learn more: T4 slip – Information for employers

References

CPP: 4(4)
Province in which a person is deemed employed
CPP: 6(1)(a)
Pensionable employment
EIA: 5(1)(a)
Insurable employment
EIA: 69(2)
Provincial plans
IECPR: 2(1)
Amount of insurable earnings
IECPR: 2(3)
Amounts not included in insurable earnings
ITA: 5(1)
Income from office or employment
ITA: 153(1)(a)
Withholding
ITR: 100(4)
Province of employment where an employee is not required to report for work at an establishment of the employer for salary, wages, and commissions
ITR: 101
Deductions and remittances
ITR: 102(1)
Province of employment where an employee reports for work at an establishment of the employer
ITR: 200(1)
Information return is required to be filed with respect to payments described in subsection 153(1)

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2026-06-25

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