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If you find an issue on your T4A slip, call the CRA right away to resolve it.

Call the CRA

For any of the following:

  • Your T4A slip shows an incorrect amount (refer to: Verify your benefit amounts)
  • Your T4A slip shows incorrect personal information such as SIN or address
  • You did not apply for COVID-19 benefits, but received a T4A slip
Before you call

Have the following ready, where applicable:

  • Benefit type (CWLB, CRB, CRCB, CRSB, CERB, CESB)
  • Eligibility period you repaid or applied for
  • Amount and date of any repayment
Telephone number
Hours
Other call options
Teletypewriter (TTY)
Telephone number:
Hours:
Dedicated hours
Date Hours
Monday to Friday 8:00 am to 8:00 pm ET
Saturday and Sunday Closed

Closed on public holidays

After you’ve called the CRA, you will get either an amended or cancelled T4A slip if a correction to your COVID-19 benefit amounts is required. Keep your amended or cancelled T4A slip for your records.

  • If you still have to file your 2023 tax return – Use the amended T4A slip to report your COVID-19 benefit amounts on your tax return
  • If you already filed your 2023 tax return with your original T4A slip – You must wait until your return is assessed before you can make a request to change your return

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2024-02-26

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