Educational information
We publish information to help you navigate a complex department. We are always adding more resources. Information is categorized by constituent group and separated by theme. If you can't find the information specific to your situation or constituent group, contact us.
Focus on
Canadian Armed Forces members
Information for current and former members of the Regular Force and Reserve Force (Primary Reserve, Canadian Rangers, Cadet Organizations Administration and Training Service, and Supplementary Reserve), and their families.
Civilian employees
Information for current and former civilian employees of the Department of National Defence and their families.
Cadets and Junior Canadian Rangers
Information for current and former Cadets and Canadian Junior Rangers and their families.
Canadian Coast Guard
Information for current and former employees of the Canadian Coast Guard and their families.
Staff of the Non-Public Funds
Information for current and former employees of the Staff of the Non-Public Funds and their families.
Military families
Information for military families and dependants.
Applicants to the Canadian Armed Forces
Information for current and former applicants to the Canadian Armed Forces and their families.
Official Languages for the Defence Community
Canada’s official languages (OL) are English and French. Both are fundamental to Canada’s national identity and heritage. Our official languages link Canadians across the country and connect us at home and abroad.
Contact us
We are ready to help.
- Call us toll-free at 1-888-828-3626
- TTY: 1-833-341-5071
- Submit a question or complaint through our secure online form
- Live chat with an agent 8 am to 5 pm ET Monday to Friday
- Request a presentation
- Email for help or questions about your situation
- General office inquiries (non-case related)
- Email media relations
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Mailing address
Office of the Ombudsman
100 Metcalfe Street 12th Floor
Ottawa, Ontario
K1P 5M1 - Take our website survey