Live chat with the Office of the DND/CAF Ombudsman
Members of the Canadian Defence community can Live Chat with a bilingual intake officer.
Live Chat is available Monday to Friday between 8:00 am and 5:00 pm Eastern Time.
With Live Chat, you have immediate access to a bilingual intake officer who can:
- help you complete our online complaint form,
- answer basic questions and
- point you in the right direction to get the information you need.
The system is accessible in both official languages from desktop and mobile devices and is compatible with common Web browsers.
Contact us
We are ready to help.
- Call us toll-free at 1-888-828-3626
- TTY: 1-833-341-5071
- Submit a question or complaint through our secure online form
- Live chat with an agent 8 am to 5 pm ET Monday to Friday
- Request a presentation
- Email for help or questions about your situation
- General office inquiries (non-case related)
- Email media relations
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Mailing address
Office of the Ombudsman
100 Metcalfe Street 12th Floor
Ottawa, Ontario
K1P 5M1 - Take our website survey