Transition of natural health product site licensing activities
NHP Site Licensing Bulletin No. 5, September 11, 2024, from the Health Product Compliance Directorate
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Changes at a glance
As of April 1, 2024, site licensing of natural health products (NHPs) has moved from the Health Products and Food Branch to the Regulatory Operations and Enforcement Branch (ROEB).
ROEB is responsible for establishment licensing activities for drugs and medical devices. Relocating site licensing activities for NHPs from the Natural and Non-Prescription Health Products Directorate (NNHPD) to the Health Product Compliance Directorate within ROEB is an opportunity to consolidate similar work under 1 branch.
The process to apply, renew or amend an NHP site licence is the same:
- apply electronically using the NNHPD secure email service, Connect™ (previously ePost Connect™)
We have created a new generic email for external inquiries. As of May 8, 2024, NNHPD has been re-directing all site licence inquiries to this new email: hpcd.nhp.sl-dcps.psn.le@hc-sc.gc.ca.
General guidance and resources
For more information on site licensing and how to comply with the regulations, consult the following documents:
- Site licensing forms
- Site licensing guidance document
- Natural Health Product Regulations
- Connect and trading partner resource
- Quality of natural health products guide
- Finished product specifications form user guide
- Good manufacturing practices guidance document
Contact us
For inquiries about this bulletin, contact us by email: hpcd.nhp.sl-dcps.psn.le@hc-sc.gc.ca.