Electronically contacting the Natural and Non-prescription Health Products Directorate: Overview

This document explains how to interact electronically with the Natural and Non-prescription Health Products Directorate of Health Canada. A key objective of the Natural Health Products Online Solution is to provide an end-to-end process for the directorate and applicants to exchange protected electronic information.

By taking advantage of these electronic tools, applicants will experience an efficient and secure way of submitting applications and dealing with the directorate electronically. Benefits include:

• receipt confirmations and tracking
• reduced frequency of application errors
• quick and cost-effective means of communication
• all correspondence sent in electronic (.pdf) format, resulting in less paper

System requirements

To use the electronic forms associated most effectively, be sure that your workstation meets the System Requirements.