Advance Declaration and ArriveCAN: Contact us
Before you contact us, please review the help topics.
We can help with:
- general questions about Advance Declaration in ArriveCAN
- basic problem solving
- guiding you through Advance Declaration in ArriveCAN
Hours of operation
7 am to 7 pm ET, Monday to Friday.
Closed on statutory holidays and weekends.
Contact information
Services are offered in English and French.
- Telephone: 1-800-461-9999 (toll-free from Canada or the U.S)
- Teletypewriter (TTY): 1-866-335-3237 (Canada and U.S. only)
- Outside Canada or the U.S.: 1-204-983-3500 or 1-506-636-5064 (long distance charges apply)