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Phoenix pay system expenditures, 2022–23 ($ millions)

Based on information provided by departments, the following table outlines Phoenix pay system expenditures for 2022–23.

Activity Expenditurestable 1 note *

Table 1 Notes

Table 1 Note 1

Totals may not add due to rounding.

Return to table 1 note * referrer

Public Services and Procurement Canada (PSPC)
Regular pay operations
87.3
Extra capacity
(includes the Pay Centre, satellite offices and client support)
225.6
Systems
(system fixes and improvements to achieve a stable system, improve compensation advisor efficiencies, and enhance employee user experience)
190.5
Integrated team
(supports government-wide improvements to the system that links human resources and pay information, known as the HR-to-Pay system)
41.0
Subtotal
544.4
Departmental compensation function
Incremental compensation for all departments
(incremental compensation expenditures attributable to Phoenix issues, for example, additional compensation advisors)
137.5
Existing compensation for departments not supported by the Pay Centre
(expenditures for regular or ongoing compensation functions)
50.1
Subtotal
187.6
Treasury Board of Canada Secretariat (TBS)
HR-to-Pay stabilization
(stakeholder engagement, governance, change management, training, systems changes, data and reporting)
14.8
Claims office
(a temporary office to provide a mechanism for employees who have incurred out-of-pocket expenses as a result of not being accurately paid due to the implementation of the Phoenix pay system to file a claim for such expenses)
3.3
Miscellaneous
(includes litigation, communications, and cost estimates)
0.8
Subtotal
18.9
Canada Revenue Agency
T4 processing
(additional staff to process federal government employee income tax reassessment requests)
0.1
Subtotal
0.1
Total 751.0

The above costs include $75.8 million for employee benefit plans for PSPC ($72.7 million) and TBS ($3.1 million).

The above costs do not include:

Page details

2023-11-09

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