Contact the Treasury Board of Canada Secretariat

• Report a problem with your pay
• Access your pay information online (CWA)
• Resolve issues about myKey or the Compensation Web Applications (CWA)

Important: MyKey is used by federal government employees. GCKey is used by the public to access federal government services.

For assistance with GCKey
Call 1-855-438-1102
Calling from outside Canada: 1-800-2318-6290
TTY: 1-855-438-1103

• Find information for active members of the public service pension plan
• Find pension information for survivors and dependants of public servants
• Learn about your pension as a retired member of the public service
• Contact the Government of Canada Pension Centre
• Contact the Canadian Armed Forces Pension Centre
• Not a public service employee? Find information on the Canada Pension Plan

• Get help submitting health or dental claims - Contact Canada Life
• Find information on the Public Service Health Care Plan
• Find information on the Public Service Dental Care Plan

Need help with one of the TAP portal applications? Contact your departmental coordinator, human Resources department, or IT helpdesk for assistance.

Troubleshoot issues with the TBS applications

• Make an access to information or personal information request
• Find completed request summaries
• Get help with ATIP Online
• Get an update or help with an ATIP request

Federal public service employees: Contact your departmental security officer for information on a security clearance

Contractors, private sector employees, contact the Contract Security Program’s client service centre