Submitting invoices to Shared Services Canada
Shared Services Canada (SSC) receives and pays invoices for various services on behalf of fellow federal organizations.
This page explains how departments, agencies and vendors doing business with us can submit their invoices to SSC for payment. Here, you’ll find guidance on:
- what details to include on your invoice
- where to send your invoice
- payment timelines and applicable interest
- who to contact for questions or support
Becoming a vendor
If you are a vendor and want to do business with SSC, you must first register in the Supplier Registration Information (SRI) System and get a Procurement Business Number (PBN). This step is before doing business with SSC.
For more information, visit IT Procurement.
What to include on your invoice
To ensure timely processing, you should submit invoices correctly and include the following information:
- the type of service provided
- the contract or purchase order number
- all other details required by your contract
Omitting these details may cause delays in processing invoices and payments.
Where to send invoices
You must send all invoices to one of the following addresses:
Email:
accountspayable-comptespayables@ssc-spc.gc.ca
Mail:
Shared Services Canada – Accounts Payable
PO Box 9808, STN T, CSC
Ottawa, ON K1G 4A8
Payment timelines and interest
SSC uses a standard Government of Canada 30-day payment term. It starts when SSC receives an invoice and the goods or services are accepted.
If a payment is late, SSC applies interest monthly, based on the Receiver General Payments Rates and in accordance with the Interest and Administrative Charges Regulations under the Financial Administration Act.
Enquiries
For questions related to the payment of invoices, contact SSC’s Accounts Payable team at accountspayable-comptespayables@ssc-spc.gc.ca.