Place of Supply in a Province – Personal Services, Services in Relation to Property and Telecommunication Services
GST/HST Memorandum 3-3-6-1
April 2026
This memorandum cancels and replaces, Draft GST/HST Technical Information Bulletin B-103, Harmonized Sales Tax – Place of supply rules for determining whether a supply is made in a province.
This memorandum explains the place of supply rules included in Schedule IX of the Excise Tax Act (ETA) and in the New Harmonized Value-added Tax System Regulations that determine whether certain types of services made in Canada are made in a participating province and consequently subject to the provincial part of the HST in addition to the federal part of the HST.
This memorandum does not provide detailed information about the new digital economy measures applicable to digital economy businesses including businesses that are registered or required to be registered under the simplified GST/HST registration regime of Subdivision E of Division II of Part IX of the ETA, and to platform operators and non-resident digital economy businesses that are registered or required to be registered under the regular GST/HST registration regime. For more information, you may visit GST/HST for digital economy businesses: Overview or call the Canada Revenue Agency (CRA) at 1‑833‑585‑1463 (from Canada and the U.S.) or 613–221–3154 (from elsewhere – collect calls are accepted).
The following other memoranda in this series describe in detail the provincial place of supply rules for specific taxable supplies:
- GST/HST Memorandum 3-3-2, Place of Supply in a Province – Overview
- GST/HST Memorandum 3-3-3, Place of Supply in a Province – Tangible Personal Property
- GST/HST Memorandum 3-3-4, Place of Supply in a Province – Real Property
- GST/HST Memorandum 3-3-5, Place of Supply in a Province – General Rules for Intangible Personal Property
- GST/HST Memorandum 3-3-5-1, Place of Supply in a Province – Specific Rules for Intangible Personal Property
- GST/HST Memorandum 3-3-6, Place of Supply in a Province – General Rules for Services
- GST/HST Memorandum 3-3-6-2, Place of Supply in a Province – Specific Rules for Services – Special Cases
- GST/HST Memorandum 3-3-7, Place of Supply in a Province – Transportation
Except as otherwise noted, all statutory references in this publication are to the provisions of the Excise Tax Act (ETA), and all references to the Regulations are to the New Harmonized Value-added Tax System Regulations. The information in this publication does not replace the law found in the ETA and its regulations.
If this information does not completely address your particular situation, you may wish to refer to the ETA or relevant regulation, or call GST/HST Rulings at 1‑800‑959‑8287 for additional information. If you require certainty with respect to any particular GST/HST matter, you may request a ruling. GST/HST Memorandum 1-4, Requesting a GST/HST Ruling or Interpretation, explains how to obtain a ruling or an interpretation.
If you are located in Quebec and wish to request a ruling related to the GST/HST, please call Revenu Québec at 1‑800‑567‑4692. You may also visit the Revenu Québec website at revenuquebec.ca to obtain general information.
For listed financial institutions that are selected listed financial institutions (SLFIs) for GST/HST or Quebec sales tax (QST) purposes or both, whether or not they are located in Quebec, the CRA administers the GST/HST and the QST. If you wish to make a technical GST/HST or QST enquiry related to SLFIs, please call 1‑855‑666‑5166.
GST/HST rates
Reference in this publication is made to supplies that are subject to the GST or the HST. The GST/HST rates are those that were in effect at the time of publishing. For the list of all applicable GST/HST rates (current and historic), go to GST/HST calculator (and rates).
If you are uncertain as to whether a supply is made in a participating province, refer to GST/HST Memorandum 3-3-2, Place of Supply in a Province – Overview.
Table of Contents
- General
- Specific services – Division 3 of Part 1 of the Regulations
- Personal services
- Rule 1 – Service performed in the presence of the individual, not performed primarily in participating provinces
- Rule 2 – Service performed in the presence of the individual, performed primarily in the participating provinces
- Rule 3 – Highest tax rate where personal service performed equally in participating provinces
- Rule 4 – Participating provinces with the same highest tax rate
- Services in relation to tangible personal property
- Determining if services are in relation to tangible personal property
- Tangible personal property remains in the same province while the service is performed
- Rule 1 – Service in relation to tangible personal property not situated primarily in participating provinces
- Rule 2 – Service in relation to tangible personal property situated primarily in participating provinces
- Rule 3 – Highest tax rate where tangible personal property is located in participating provinces
- Rule 4 – Participating provinces with the same highest tax rate
- Tangible personal property does not remain in the same province while the service is performed
- Rule 1 – Tangible personal property not situated primarily in participating provinces at all times when the service is performed, or service not performed primarily in participating provinces
- Rule 2 – Tangible personal property situated primarily in participating provinces at any time when the service is performed, service performed primarily in participating provinces
- Rule 3 – Highest tax rate where greatest proportion of service performed equally in two or more participating provinces
- Rule 4 – Participating provinces with the same highest tax rate
- Services in relation to real property
- Services in relation to real property situated in Canada and outside Canada
- Rule 1 – Service in relation to real property not situated primarily in participating provinces
- Rule 2 – Service in relation to real property situated primarily in participating provinces
- Rule 3 – Highest tax rate where real property is situated in participating provinces
- Rule 4 – Participating provinces with the same highest tax rate
- Personal services
- Telecommunication services
- First Nations goods and services tax – place of supply
General
1. Taxable supplies of property or services that are made in Canada are generally subject to the GST (the federal part of the HST) under subsection 165(1) at the rate of 5%. In addition, taxable supplies that are made in a participating province are subject to the provincial part of the HST under subsection 165(2) at the provincial rate for that province, which results in the application of the HST at the relevant harmonized rate.
2. In the case of a taxable supply that is made in Canada, it is necessary to determine the province where the supply is made in order to apply the applicable tax and rate. Provincial place of supply rules exist for GST/HST purposes to determine the province in which a supply is deemed to be made.
3. Generally, the place of supply rules described in Chapter 3 of the GST/HST Memoranda Series are also used to determine if the First Nations goods and services tax (FNGST) applies to supplies where a First Nation or an Indigenous government has imposed the FNGST. For more information, refer to paragraphs 73 to 79 of this memorandum.
4. For further information regarding the legislative framework as well as the issues to consider before applying the provincial place of supply rules, refer to GST/HST Memorandum 3-3-2, Place of Supply in a Province – Overview. The place of supply rules for specific services are contained in this memorandum, in GST/HST Memorandum 3-3-6-2, Place of Supply in a Province – Specific Rules for Services – Special Cases, and in GST/HST Memorandum 3-3-7, Place of Supply in a Province – Transportation. For further information regarding the general rules for services, refer to GST/HST Memorandum 3-3-6, Place of Supply in a Province – General Rules for Services.
5. Unless otherwise indicated, all references to supplies are to taxable (other than zero-rated) supplies made in Canada.
6. References in this memorandum to terms, concepts, and examples are made in the context of the provincial place of supply rules for persons registered under Subdivision D of Division V of Part IX of the ETA (the regular GST/HST regime).
7. The rules explained in this memorandum do not apply to supplies of digital property or services made or facilitated by persons registered under the digital economy provisions of Subdivision E of Division II of Part IX of the ETA (simplified GST/HST registration). Subdivision E contains separate registration and place of supply rules for distribution platform operators and non-resident suppliers of digital property and services. For additional information on the digital economy provisions, go to GST/HST for digital economy businesses: Overview.
8. The Canada Revenue Agency (CRA) generally does not administer provincial taxes, duties, or fees imposed by provincial legislation, other than the QST for persons that are selected listed financial institutions (SLFIs) for GST/HST or QST purposes or both. To determine whether any provincial taxes, duties or fees are applicable in respect of a supply (for example, the QST in Quebec for persons that are not SLFIs), contact the appropriate provincial taxation authority.
Applying the place of supply rules for services
9. The general place of supply rules for supplies of services are subject to specific place of supply rules that may apply to certain supplies of services.
10. The specific place of supply rules for services are found in Schedule IX and the Regulations, as follows:
- Along with the general place of supply rules for services, Division 3 of Part 1 of the Regulations sets out specific place of supply rules for services in relation to real property, most services in relation to tangible personal property, and personal services, all of which are explained in this memorandum. However, section 12 of the Regulations provides that the rules under Division 3 do not apply if one of sections 4 to 5 of Part VI, or Part VII or VIII of Schedule IX instead apply to determine the place of supply.
- As explained in GST/HST Memorandum 3-3-7, sections 4 to 5 of Part VI of Schedule IX set out the place of supply rules for particular transportation services, while the place of supply for postage-related services is determined under Part VII of Schedule IX. Part VIII of Schedule IX contains the place of supply rules for telecommunication services, which are explained in this memorandum.
- Additional specific place of supply rules related to passenger transportation services are found under Division 4 of Part 1 of the Regulations, which are also explained in GST/HST Memorandum 3-3-7. Section 19 of the Regulations provides that the place of supply rules under Division 4 override the rules contained in Division 3.
- Finally, Division 5 of Part 1 of the Regulations provides specific place of supply rules that apply to particular supplies of services in special cases, which are explained in GST/HST Memorandum 3-3-6-2. Section 24 of the Regulations provides that the place of supply rules under Division 5 override the rules contained in Division 3.
11. As a result, if a supply of a service is made that does not meet the conditions of any specific place of supply rule under Schedule IX or Divisions 4 or 5 of Part 1 of the Regulations, it must then be determined whether the supply is subject to the specific place of supply rules for services under Division 3 of Part 1 of the Regulations. If the supply does not meet the conditions of any of the specific rules under Division 3, the general place of supply rules for services will apply, as discussed in GST/HST Memorandum 3-3-6.
12. The following flowchart illustrates how the specific place of supply rules for services apply:
Specific Rules for Services – Applying the rules
Flow chart – Text version
Is the service one of the following types of services under Divisions 4 or 5 and are the conditions of the place of supply rule for that service met?
- Passenger transportation services (Section 21 of the Regulations)
- Services supplied on board a conveyance (Section 23 of the Regulations)
- Customs brokerage services (Section 25 of the Regulations)
- Services rendered in connection with litigation (Section 27 of the Regulations)
- Services relating to location-specific events (Section 28 of the Regulations)
- Repairs, maintenance, cleaning, adjustments, alterations and photographic-related goods (Section 29 of the Regulations)
- Services of a trustee in respect of a trust governed by an RRSP, RRIF, RESP, TFSA or RDSP (Section 30 of the Regulations)
- Premium (1-900 or 976) telephone services (Section 31 of the Regulations)
- Computer-related services (Section 32 of the Regulations)
- Air navigation services (Section 33 of the Regulations)
- Airport screening services (Section 33.2 of the Regulations)
If the answer is Yes, the supply is made in the province determined by that rule.
If the answer is No, proceed to the next step
Is the service one of the following types of services and are the conditions of the place of supply rule for that service met?
- Services of transporting an individual’s baggage (Section 4 of Part VI of Schedule IX)
- Services of supervising an unaccompanied child (Section 4 of Part VI of Schedule IX)
- Services related to a ticket, voucher or reservation (Section 4.1 of Part VI of Schedule IX)
- Freight transportation services (Section 5 of Part VI of Schedule IX)
- Postage related services (Part VII of Schedule IX)
- Telecommunication services (Part VIII of Schedule IX)
If the answer is Yes, the supply is made in the province determined by that rule.
If the answer is No, proceed to the next step
Is the service one of the following types of services under Division 3 and are the conditions of the place of supply rule for that service met?
- Personal services (Section 17 of the Regulations)
- Services in relation to tangible personal property (TPP) (Sections 15 and 16 of the Regulations)
- Services in relation to real property (Section 14 of the Regulations)
If the answer is Yes, the supply is made in the province determined by that rule.
If the answer is No, the supply is made in the province determined by the General rules for Services
Specific services – Division 3 of Part 1 of the Regulations
13. The specific place of supply rules for services under Division 3 of Part 1 of the Regulations apply to a broad range of supplies, but if the conditions are met in respect of the application of a specific place of supply rule under Division 4 or 5 of Part 1 of the Regulations, then the rule under Division 4 or 5 should be applied. The specific place of supply rules for services under Division 4 are discussed in GST/HST Memorandum 3-3-7, while GST/HST Memorandum 3-3-6-2 discusses the place of supply rules under Division 5.
14. As explained in GST/HST Memorandum 3-3-2, a number of factors should be considered before applying the place of supply rules to any supply. Such an analysis is particularly relevant when determining whether a supply of a service is subject to the general rules for services or one of the specific rules under Parts VI, VII or VIII of Schedule IX or Divisions 3, 4, or 5 of Part 1 of the Regulations. These factors, explained in more detail in GST/HST Memorandum 3-3-2, are:
- determining whether there is a single supply or multiple supplies being made
- characterizing the nature of the supply or supplies (service versus intangible personal property)
- determining if the supply or supplies are made inside or outside Canada
- determining the tax status of the supply or supplies
15. If, after considering the factors in paragraph 14 of this memorandum, it has been determined that a supply of a service has been made for which a specific place of supply rule could apply, but not all of the conditions in that rule have been met, then one should consider whether the supply would be subject to a different specific place of supply rule discussed further in this memorandum, GST/HST Memorandum 3-3-6-2 or GST/HST Memorandum 3-3-7, or if the general place of supply rules for services would apply, as discussed in GST/HST Memorandum 3-3-6.
16. In addition, several place of supply rules under Division 3 of the Regulations rely on the Canadian element of a service. The Canadian element is defined in section 2 of the Regulations to mean "the portion of the service that is performed in Canada".
Personal services
17. There are specific place of supply rules under sections 17 and, in certain circumstances, 18 of the Regulations that can apply to the supply of a personal service, which is generally a service that is all or substantially all (90% or more) performed in the presence of the individual to whom it is rendered. A personal service can include a service that is all or substantially all performed in the presence of a group of individuals to whom the service is rendered. Further information regarding when a service is considered to be performed may be found under the introductory paragraphs of "General Rule 2" of GST/HST Memorandum 3-3-6.
18. The specific place of supply rules for personal services do not apply to the supply of an advisory, consulting, or professional service, which is generally subject to the general place of supply rules for services, unless another specific rule applies to it. Whether a service is an advisory, consulting or professional service is a question of fact. For further information regarding the general place of supply rules for services, refer to GST/HST Memorandum 3-3-6.
19. An advisory service is not defined in the ETA but generally means a service of giving an opinion, or counsel, or of recommending a plan or course of action.
20. A consulting service is not defined in the ETA but generally means a service of providing information, instruction or expert advice. A consultant generally provides services relating to a field of specialized knowledge or training.
21. An advisory or consulting service may address business, management, marketing, data processing, public relations or other issues or problems faced by the client. An advisory or consulting service is not considered to include any work that might be undertaken or performed as a result of the plans or recommendations accepted by the client or the advice provided to the client.
22. A professional service is not defined in the ETA but is generally defined in terms of the individual providing the service. If the person making the supply of the service is other than an individual, for example, a partnership or company, the status of the individual professional or professionals assigned to provide the service will be considered in determining whether the service is a professional service.
23. A professional service refers to a service provided by an individual whose vocation or occupation requires special, usually advanced, education and skills. The individual providing the service may be a member of a professional association, a professional corporation or a similar body, which is recognized by a statute in at least one province or territory or by one federal body, and which enforces standards of professional practice as well as a code of ethics. However, a professional service will be considered to include the services provided by articling or other students and support staff, to the extent that their services are intended to assist the professional in the provision of the professional's service and are undertaken under the supervision of the professional.
24. In addition, the duties and labour performed in the provision of the professional service must be related to the vocation or occupation of the individual.
Rule 1 – Service performed in the presence of the individual, not performed primarily in participating provinces
25. Under paragraph 17(b) of the Regulations, if all or substantially all (90% or more) of a service is performed in the presence of the individual to whom it is rendered and the Canadian element of the service is not performed primarily (performed 50% or less) in participating provinces, the supply is made in a non-participating province.
Example 1 – Entire service performed in the presence of the individual
An individual provides the service of private dance instruction to individuals in their home in Saskatchewan.
The service is performed entirely in Saskatchewan in the presence of the individual to whom the service is rendered. Because the service is not performed primarily in the participating provinces, the supply is made in a non-participating province and is subject to the GST at a rate of 5%.
Example 2 – Entire service performed in the presence of the individual
A resident of Ontario gets a massage in Quebec. The supplier is neither a registered massage therapist nor a member of a professional association. In the ordinary course of business, the supplier obtains the home address of its clients.
The service is performed entirely in Quebec in the presence of the individual to whom the service is rendered. Because the service is not performed primarily in the participating provinces, the supply is made in a non‑participating province and is subject to the GST at a rate of 5%.
If it were established that the massage services were a professional service, then the place of supply would be determined under the general place of supply rules for services. For further information regarding the general place of supply rules for services, refer to GST/HST Memorandum 3-3-6.
Example 3 – Entire service performed in the presence of the individual
An IT specialist in New Brunswick is contracted by a Quebec business to provide a training session to its employees at a third party's training facility located in Quebec. The IT specialist is not a teacher at a vocational school and the training does not maintain or upgrade any professional accreditation or designation. The training session includes one-on-one instruction for the employees on the use of new software and new computer equipment. The training session includes feedback for each employee and a practical exam to ensure each employee can successfully use the software and equipment. All of the training takes place at the training facility.
The training service is performed entirely in Quebec in the presence of the individuals to whom the service is rendered. Because the service is not performed primarily in the participating provinces, the supply of the service is made in a non-participating province and is subject to the GST at a rate of 5%.
The specific place of supply rule for services in relation to a location-specific event does not apply to this example because the training at the training facility is not a service in relation to an event similar to a performance, athletic or competitive event, festival, ceremony, or conference.
For more information regarding the place of supply rules for services in relation to location-specific events, refer to that topic in GST/HST Memorandum 3-3-6-2. For further information regarding the factors that determine whether a supply is characterized as a service of instruction or admission to an event, refer to paragraphs 74 to 84 of GST/HST Memorandum 20-4, Vocational Schools and Courses.
Rule 2 – Service performed in the presence of the individual, performed primarily in the participating provinces
26. Pursuant to subparagraph 17(a)(i) of the Regulations, a supply of a service that is all or substantially all (90% or more) performed in the presence of the individual to whom it is rendered is made in a participating province if the Canadian element of the service is performed primarily (more than 50%) in participating provinces and an equal or greater proportion of the service is not performed in another participating province.
27. Generally, a supply of a service that is performed in the presence of the individual to whom it is rendered but that is not performed all or substantially all in the presence of the individual is subject to the general place of supply rules for services unless another specific rule applies.
Example 4 – Entire service performed in the presence of the individual
An individual in Newfoundland and Labrador receives a hairdressing service at a hair salon in Newfoundland and Labrador.
The service is performed entirely in Newfoundland and Labrador in the presence of the individual to whom the service is rendered. The supply of the service is therefore made in Newfoundland and Labrador and is subject to the HST at a rate of 15%.
Example 5 – Substantially all of a service performed in the presence of the individual, primarily in participating provinces
An individual in New Brunswick hires a personal fitness trainer in Quebec to provide the individual with fitness training in New Brunswick. Approximately 95% of the service requires that the trainer be present while the individual performs the physical exercises. The other 5% of the service, which is not performed in the individual's presence, requires the trainer to prepare and provide a summary report of the individual's weekly progress.
The service that is performed all or substantially all (90% or more) in the presence of the individual is performed primarily in participating provinces and the greatest proportion of the service performed in participating provinces is performed in New Brunswick.
The supply of the service is therefore made in New Brunswick and is subject to the HST at a rate of 15%.
Example 6 – Entire service performed in the presence of individuals, primarily in participating provinces
An Ontario company provides a guided tour of the National Capital Region to a group of residents from Quebec, 80% of which is performed in Ontario and 20% in Quebec. The supplier accompanies the visitors throughout the tour.
The service that is performed all or substantially all (90% or more) in the presence of the visitor is performed primarily in participating provinces and the greatest proportion of the service performed in participating provinces is performed in Ontario.
The supply of the service is therefore made in Ontario and is subject to the HST at a rate of 13%.
Example 7 – A service not performed all or substantially all in the presence of the individual
An individual in New Brunswick hires a personal fitness trainer from Quebec to provide the individual with twice-weekly fitness training for 12 weeks for a flat fee. The trainer provides the first week's training sessions in New Brunswick in the individual's presence while the individual is performing the physical exercises. During the remaining 11 weeks, the trainer provides guidance over the Internet using a streaming service. The trainer obtains a New Brunswick address of the individual.
Because the fitness training service is not performed all or substantially all (90% or more) in the presence of the individual, the specific rules for personal services do not apply. As a result, the place of supply is determined under the general rules for services. When those rules are applied, the supply is made in New Brunswick and is subject to the HST at a rate of 15%.
For further information regarding the general place of supply rules for services, refer to GST/HST Memorandum 3-3-6.
Rule 3 – Highest tax rate where personal service performed equally in participating provinces
28. If a supply of a personal service cannot be determined under Rule 2 because the service is performed equally in two or more participating provinces, then pursuant to subparagraph 17(a)(ii) of the Regulations, the supply is made in the participating province among those provinces that has the highest tax rate for which no greater proportion of the service is performed in another participating province.
Example 8 – Service performed equally in two participating provinces
A Nova Scotia company provides a guided tour to a group of residents from New Brunswick, of which 50% is performed in Nova Scotia and 50% in New Brunswick. The supplier accompanies the visitors throughout the tour.
The service that is performed all or substantially all (90% or more) in the presence of the group of residents is performed equally in the participating provinces of Nova Scotia and New Brunswick. The supply is made in the participating province among these two participating provinces that has the highest tax rate, which in this case is New Brunswick.
The supply is therefore made in New Brunswick and is subject to the HST at a rate of 15%.
Rule 4 – Participating provinces with the same highest tax rate
29. If a supply of a personal service cannot be determined under Rule 3 to be made in a single participating province because the highest tax rates for two or more participating provinces (each of which is referred to as a specified province) are the same, section 18 of the Regulations provides that the supply is made in the specified province based on the business address of the supplier that is most closely connected with the supply. If that address is:
- located in a specified province, the supply is made in that province
- not located in a specified province, the supply is made in the specified province that is closest in proximity, determined in any reasonable manner, to that address
Example 9 – Service performed equally in participating provinces, same highest rate
A Prince Edward Island company provides a guided tour to a group of residents from New Brunswick, of which 50% is performed in Prince Edward Island and 50% in New Brunswick. The supplier accompanies the visitors throughout the tour.
The service that is performed all or substantially all (90% or more) in the presence of the group of residents is performed equally in the participating provinces of Prince Edward Island and New Brunswick, which both have the same tax rate of 15% (specified provinces).
The supply is made in the specified province where the business address of the supplier that is most closely connected with the supply is located. Since the supplier is located in Prince Edward Island, a specified province, the supply is therefore made in Prince Edward Island and is subject to the HST at a rate of 15%.
Services in relation to tangible personal property
30. Supplies of services in relation to tangible personal property are subject to specific place of supply rules under sections 15, 16 and 18 of the Regulations. These rules are generally based on whether the property remains in the same province while the service is performed.
31. Generally, in order to apply these place of supply rules, it is necessary to determine where the tangible personal property is situated when the service begins to be performed and while the service is performed. In cases where it is not possible for a supplier to make such a determination, the supply of the service is generally subject to the general place of supply rules for services, as discussed in GST/HST Memorandum 3-3-6.
32. In addition, supplies of services in relation to tangible personal property are subject to specific place of supply rules that apply in certain circumstances with respect to specific types of services including repair, maintenance and cleaning services. For more information, refer to that topic in GST/HST Memorandum 3-3-6-2.
Determining if services are in relation to tangible personal property
33. Before applying the specific place of supply rules, one must ensure that what is being supplied is in fact a service in relation to tangible personal property. The determination of whether a service is in relation to tangible personal property is based on the same guidelines outlined in GST/HST Policy Statement P-169R, Meaning of in Respect of Real Property Situated in Canada and in Respect of Tangible Personal Property that is Situated in Canada at Time the Service is Performed, for Purposes of Schedule VI, Part V, Sections 7 and 23 to the Excise Tax Act.
34. As discussed in GST/HST Policy Statement P-169R, whether a service is considered to be in relation to tangible personal property depends on whether there is a direct connection between the service and the property, taking into account the objective of the service and the particular circumstances of each case. There must be more than a mere indirect or incidental nexus or connection between the service and the underlying property.
35. It must first be determined whether the service is designed, developed, or undertaken to fulfill or serve a particular need or requirement arising from or relating to the property. This guideline involves determining the purpose or objective of the service. The purpose or objective of the service may often be determined by examining a written contractual agreement for the supply between the supplier and the recipient of the service. If there is no formal written agreement, other documentation, such as purchase orders, correspondence between the parties, or invoices, or receipts, may be useful in establishing the purpose or objective of the service.
36. Once the purpose or objective of the service has been determined, one should consider whether the relationship between the purpose or objective of the service and the property is direct rather than merely indirect. If something else comes between the service and the property, the connection will not be considered to be direct.
37. A service and property are generally regarded as being in relation to each other pursuant to the above guidelines if the purpose of the service is one of the following:
- physically count the property
- appraise or value the property
- physically protect or secure the property
- enhance the value of the property
38. Similarly, if the service is aimed at effecting or dealing with the transfer of ownership of, claims on or rights to the property, or determining title to the property, the service will generally be regarded as being in relation to the property.
39. Finally, in order for a service to be considered a service in relation to particular tangible personal property that is situated at a particular location, and in order to apply the place of supply rules for this type of service, the service must relate to specific property that can be determined to be situated at a particular location at a particular time. If the service does not relate to specific property, the service will generally be subject to the general place of supply rules for services, as discussed in GST/HST Memorandum 3-3-6, unless a different specific place of supply rule applies.
Tangible personal property remains in the same province while the service is performed
Rule 1 – Service in relation to tangible personal property not situated primarily in participating provinces
40. Pursuant to paragraph 15(b) of the Regulations, a supply of a service in relation to tangible personal property that is situated in one or more provinces at the particular time when the Canadian element of the service begins to be performed, and at all times when the Canadian element of the service is performed, remains in the province in which it was situated at the particular time, is made in a non-participating province if, at the particular time, the tangible personal property is not situated primarily (situated 50% or less) in participating provinces.
Example 10 – Property not situated primarily in participating provinces
A company in Manitoba hires an Ontario company to count its inventory that is entirely situated in Manitoba when the inventory count service begins to be performed, and which remains there throughout the performance of the service.
The inventory is not situated primarily (situated 50% or less) in participating provinces when the Canadian element of the service begins to be performed.
The supply of the service is therefore made in a non-participating province and is subject to the GST at a rate of 5%.
Rule 2 – Service in relation to tangible personal property situated primarily in participating provinces
41. Under subparagraph 15(a)(i) of the Regulations, a supply of a service in relation to tangible personal property that is situated in one or more provinces at the particular time when the Canadian element of the service begins to be performed, and that at all times when the Canadian element of the service is performed, remains in the province in which it was situated at the particular time, is made in a participating province if at the particular time each condition is met:
- the property is situated primarily (more than 50%) in participating provinces
- an equal or greater proportion of the property is not situated in another participating province
Example 11 – Property situated primarily in a participating province
A veterinary hospital in Newfoundland and Labrador conducts a regular examination of a household pet at the hospital.
The pet is in Newfoundland and Labrador when the Canadian element of the veterinary service begins to be performed and remains there while the service is performed. The supply of the service is therefore made in Newfoundland and Labrador and is subject to the HST at a rate of 15%.
Example 12 – Property situated primarily in a participating province
A consumer in Nova Scotia hires a supplier of furniture repair services in Nova Scotia to repair a piece of antique furniture at the consumer's home in Nova Scotia. The furniture remains at the consumer's home while the repair service is performed.
The furniture is situated in Nova Scotia when the Canadian element of the service begins to be performed and remains there while the service is performed. The supply of the service is therefore made in Nova Scotia and is subject to the HST at a rate of 14%.
The supply is not subject to the specific rule for repairs, maintenance, cleaning, adjustments, or alterations because the supplier did not deliver the property to the consumer after the repair service was completed. For more information regarding that specific place of supply rule, refer to GST/HST Memorandum 3-3-6-2.
Example 13 – Property situated primarily in a participating province
A manufacturer in Saskatchewan sends parts to a company in Ontario to anodize the parts. The manufacturer ships the parts to the company in Ontario. The company in Ontario later ships the anodized parts back to the manufacturer in Saskatchewan.
The parts are situated in Ontario when the Canadian element of the service begins to be performed and remain there while the anodizing service is performed. The supply of the anodizing service is therefore made in Ontario and is subject to the HST at a rate of 13%.
The supply is not subject to the specific rule for repairs, maintenance, cleaning, adjustments, or alterations because the work goes beyond alteration and does not fit within the meaning of the other services described by that rule. For more information regarding that specific place of supply rule, refer to GST/HST Memorandum 3-3-6-2.
Example 14 – Property situated primarily in a participating province
For a single storage fee, a national company headquartered in Ontario is hired by a Quebec company to store its art collection in a specialized manner for a year. Of the total collection, 40% is situated in Quebec when the service begins to be performed and remains stored in Quebec throughout the year and the remaining 60% is situated in Ontario when the service begins to be performed and remains stored in Ontario throughout the year.
The tangible personal property is situated in Quebec and Ontario when the service begins to be performed and remains situated in those provinces while the service is performed. Additionally, the tangible personal property is situated primarily in the participating provinces when the storage service begins to be performed and the participating province in which the greatest proportion of the property is situated at that time is Ontario.
The supply of the service is therefore made in Ontario and is subject to the HST at a rate of 13%.
Example 15 – Property situated primarily in a participating province
A law firm in Alberta is hired by a company in Nova Scotia to supply a legal service that consists of drafting an agreement for the sale of specific industrial equipment that is owned by the Nova Scotia company. The equipment is situated in Nova Scotia while the service is performed.
The equipment is situated in Nova Scotia when the Canadian element of the service begins to be performed and remains there while the service is performed. The supply of the service is therefore made in Nova Scotia and is subject to the HST at a rate of 14%.
Example 16 – Property situated primarily in a participating province
A sales representative in Ontario is hired by a manufacturer in New Brunswick to sell specific excavation equipment that is owned by the manufacturer and situated at its plant in New Brunswick. The equipment remains situated in New Brunswick while the service is performed.
The equipment is situated in New Brunswick when the Canadian element of the service begins to be performed and remains there while the service is performed. The supply of the service is therefore made in New Brunswick and is subject to the HST at a rate of 15%.
Example 17 – Single supply of a service in respect of tangible personal property and real property
A law firm in British Columbia is hired by a company in Newfoundland and Labrador to supply a legal service that consists of drafting a single agreement for the sale of some tangible personal property and real property that is to be sold by the Newfoundland and Labrador company. The tangible personal property is situated in British Columbia and the real property is situated in Newfoundland and Labrador while the service is performed. The only business address obtained by the law firm in the ordinary course of its business is in Newfoundland and Labrador.
The law firm is making a single supply of a general service, integral elements of which are services relating to both tangible personal property and real property. As a result, the place of supply of the service is not determined by the specific place of supply rules for services in relation to tangible personal property or for services in relation to real property.
As such, the place of supply is determined under the general rules for services. When those rules are applied, the supply of the service is made in Newfoundland and Labrador and is subject to the HST at a rate of 15%. For further information regarding the general place of supply rules for services, refer to GST/HST Memorandum 3-3-6.
Rule 3 – Highest tax rate where tangible personal property is located in participating provinces
42. If Rule 2 does not result in the supply of a service being made in a participating province because the greatest proportions of the tangible personal property are equally situated in two or more participating provinces at the particular time, subparagraph 15(a)(ii) of the Regulations deems the service to be supplied in the participating province among those provinces that has the highest tax rate.
Example 18 – Greatest proportion of property situated equally in participating provinces
A national appliance repair company based in Ontario is hired by a national restaurant chain to provide appliance repair services for a flat fee in respect of 10 refrigeration units that are situated in three provinces when the service begins to be performed and which remain situated in those provinces while the service is performed. The refrigeration units are located as follows: four in Ontario, four in Nova Scotia, and two in British Columbia. The national restaurant chain's head office is in Nova Scotia and the repairs are undertaken at the locations where the refrigeration units are situated.
The refrigeration units are situated in Ontario, Nova Scotia, and British Columbia when the service begins to be performed and remain situated in those provinces while the service is performed. Additionally, the greatest proportions of the refrigeration units are situated equally in Ontario and Nova Scotia, but the tax rate for Nova Scotia is higher than the tax rate for Ontario.
As a result, the place of supply of the service is made in Nova Scotia and is subject to the HST at a rate of 14%.
Rule 4 – Participating provinces with the same highest tax rate
43. If a supply of a service cannot be determined under Rule 3 to be made in a single participating province because the highest tax rates for two or more participating provinces (each of which is referred to as a specified province) are the same, section 18 of the Regulations provides that the supply is made in the specified province based on the business address of the supplier that is most closely connected with the supply. If that address is:
- located in a specified province, the supply is made in that province
- not located in a specified province, the supply is made in the specified province that is closest in proximity, determined in any reasonable manner, to that address
Example 19 – Greatest proportion of property situated in participating provinces with the same highest tax rate
A company located in Quebec, is hired by a New Brunswick company to appraise the value of marine equipment. Of the equipment, 50% is situated in New Brunswick and 50% is situated in Prince Edward Island when the appraisal service begins to be performed. The equipment remains in those provinces throughout the period while the service is performed.
The equipment is situated in New Brunswick and Prince Edward Island when the service begins to be performed and remains in those provinces while the service is performed. Both provinces have the same highest HST rate of 15% in which the equipment is located (specified provinces).
The address of the supplier is located in Quebec, which is not a specified province. However, the address of the supplier is closest to the specified province of New Brunswick. As a result, the supply of the service is made in New Brunswick and is subject to the HST at a rate of 15%.
Tangible personal property does not remain in the same province while the service is performed
Rule 1 – Tangible personal property not situated primarily in participating provinces at all times when the service is performed, or service not performed primarily in participating provinces
44. Pursuant to paragraph 16(b) of the Regulations, a supply of a service in relation to tangible personal property that is situated in one or more provinces at the particular time when the Canadian element of the service begins to be performed, and at any time during the period when the Canadian element of the service is performed the property does not remain in the province in which it was situated at the particular time, is made in a non-participating province if either:
- the property is not situated primarily (situated 50% or less) in participating provinces at all times when the service is performed
- the Canadian element of the service is not performed primarily (performed 50% or less) in participating provinces
Example 20 – Property not remaining in same province, service performed primarily in non-participating province
An Ontario company is hired by a Manitoba company to conduct tests on a vehicle. Of the total service performed, 60% is performed in Manitoba and 40% in Ontario. The vehicle is situated in Manitoba when the Manitoba portion of the service is performed and is situated in Ontario when the Ontario portion of the service is performed. The vehicle is moved from Manitoba to Ontario after the Manitoba portion of the service is performed.
The vehicle does not remain in the same province while the Canadian element of the service is performed. Additionally, although the vehicle is situated primarily in the participating provinces when the Ontario portion of the service is performed, the Canadian element of the service is not performed primarily in the participating provinces.
As a result, the supply of the service is made in a non-participating province and is subject to the GST at a rate of 5%.
Rule 2 – Tangible personal property situated primarily in participating provinces at any time when the service is performed, service performed primarily in participating provinces
45. Under subparagraph 16(a)(i) of the Regulations, a supply of a service in relation to tangible personal property that is situated in one or more provinces at the particular time when the Canadian element of the service begins to be performed and, at any time during the period when the Canadian element of the service is performed, the property does not remain in the province in which it was situated at the particular time, is made in a participating province if all of the following conditions are met:
- the property is situated primarily (more than 50%) in participating provinces at any time when the service is performed
- the Canadian element of the service is performed primarily (more than 50%) in participating provinces
- an equal or greater proportion of the service is not performed in another participating province
Example 21 – Property not remaining in same province, service performed primarily in participating provinces
A New Brunswick company is hired by a Quebec company to conduct tests on a vehicle. Of the total service performed, 60% is performed in New Brunswick and 40% in Quebec. The vehicle is situated in New Brunswick when the New Brunswick portion of the service is performed and is situated in Quebec when the Quebec portion of the service is performed. The vehicle is moved from New Brunswick to Quebec after the New Brunswick portion of the service is performed.
The vehicle does not remain in the same province while the Canadian element of the service is performed. Additionally, the vehicle is situated primarily in the participating provinces when the New Brunswick portion of the service is performed, the Canadian element of the service is performed primarily in participating provinces, and the greatest proportion of the service that is performed in the participating provinces is performed in New Brunswick.
As a result, the supply of the service is made in New Brunswick and subject to the HST at a rate of 15%.
Rule 3 – Highest tax rate where greatest proportion of service performed equally in two or more participating provinces
46. If Rule 2 does not result in the supply of a service in relation to tangible personal property being made in a participating province because the greatest proportions of the service are equally performed in two or more participating provinces, subparagraph 16(a)(ii) of the Regulations deems the service to be supplied in the participating province among those provinces that has the highest tax rate.
Example 22 – Property not remaining in same province, service performed equally in participating provinces
A Nova Scotia company is hired by a New Brunswick company to conduct tests on a vessel. Of the total service performed, 50% is performed in Nova Scotia and 50% in New Brunswick. The vessel is situated in Nova Scotia when the Nova Scotia portion of the service is performed and is situated in New Brunswick when the New Brunswick portion of the service is performed. The vessel is moved from Nova Scotia to New Brunswick after the Nova Scotia portion of the service is performed.
The vessel does not remain in the same province while the service is performed. Additionally, the vessel is situated primarily in the participating provinces of Nova Scotia and New Brunswick when the service is performed. Because the service is performed equally in those two provinces, the supply is made in the participating province between those provinces that has the highest tax rate.
As a result, the supply is made in New Brunswick and is subject to the HST at 15%.
Rule 4 – Participating provinces with the same highest tax rate
47. If a supply of a service cannot be determined under Rule 3 to be made in a single participating province because the highest tax rates for two or more participating provinces (each of which is referred to as a specified province) are the same, section 18 of the Regulations provides that the supply is made in the specified province based on the business address of the supplier that is most closely connected with the supply. If that address is:
- located in a specified province, the supply is made in that province
- not located in a specified province, the supply is made in the specified province that is closest in proximity, determined in any reasonable manner, to that address
Example 23 – Property not remaining in same province, service performed equally in participating provinces with same highest tax rate
A New Brunswick company is hired by a Prince Edward Island company to conduct tests on equipment. Of the total service performed, 50% is performed in New Brunswick and 50% in Prince Edward Island. The equipment is situated in New Brunswick when the New Brunswick portion of the service is performed and is situated in Prince Edward Island when the Prince Edward Island portion of the service is performed. The equipment is moved from New Brunswick to Prince Edward Island after the New Brunswick portion of the service is performed.
The equipment does not remain in the same province while the Canadian element of the service is performed and is situated primarily in the participating provinces of New Brunswick and Prince Edward Island. The service is performed equally in the participating provinces of New Brunswick and Prince Edward Island, which both have the same highest HST rate of 15% (specified provinces). The supply is made in the specified province where the business address of the supplier that is most closely connected with the supply is located, which in this case is New Brunswick.
As a result, the supply is made in New Brunswick and is subject to the HST at 15%.
Services in relation to real property
48. Supplies of services in relation to real property are subject to specific place of supply rules under sections 14 and 18 of the Regulations.
49. Before applying the specific place of supply rules, one must ensure that what is being supplied is in fact a service in relation to real property. The factors used for making this determination are the same as those in respect of determining whether a service is in relation to tangible personal property. For more information, refer to paragraphs 33 to 39 of this memorandum.
50. In addition, the application of these place of supply rules requires determining the relevant proportion of real property that is situated in a province. Such a determination is based on the physical size of the entire real property (for example, based on square footage, square yards, or acres) pursuant to its legal description. The value of the real property or the number of properties (unless they are of equal size) is not relevant to this determination. In cases where it is not possible for a supplier to make such a determination, the supply of the service is generally subject to the general place of supply rules for services, as discussed in GST/HST Memorandum 3-3-6.
Services in relation to real property situated in Canada and outside Canada
51. Under section 142, a supply of a service that relates to real property is deemed to be made in Canada if the real property is situated in Canada and is deemed to be made outside Canada if the real property is situated outside Canada. Where the real property is situated both in and outside Canada, the proportion of the service that relates to the real property that is situated in Canada is therefore considered to be made in Canada and the proportion of the service that relates to the real property that is situated outside Canada is considered to be made outside Canada.
52. As a result, it is only the provision of the proportion of the service that relates to real property that is situated in Canada that may be deemed to be made in a participating province and subject to the HST.
Rule 1 – Service in relation to real property not situated primarily in participating provinces
53. Pursuant to paragraph 14(b) of the Regulations, a supply of a service in relation to real property that is situated in Canada and that is not situated primarily (situated 50% or less) in participating provinces is made in a non-participating province.
Example 24 – Service in relation to real property not situated primarily in participating provinces
An individual who lives in a mobile home that is affixed to land in Alberta hires a painting company from Alberta to paint the exterior of the mobile home.
The painting service is in relation to real property situated in Alberta, which is a non-participating province. The supply of the service is therefore made in a non-participating province and is subject to the GST at a rate of 5%.
Example 25 – Service in relation to real property not situated primarily in participating provinces
A company in Quebec hires an architect in Newfoundland and Labrador to design an office building to be constructed at a location in Quebec.
The architectural service is in relation to real property situated in Quebec, which is a non-participating province. The supply of the service is therefore made in a non-participating province and is subject to the GST at a rate of 5%.
For an example of an architectural service that is not considered to be in relation to real property, refer to Example 8 in GST/HST Memorandum 3-3-6.
Example 26 – Service not considered to be in relation to real property
A municipality in British Columbia hires an engineering company from Ontario to carry out a feasibility study in respect of implementing new utility distribution infrastructure within the municipality. The study will consider the viability, costs, and suitable site locations for the infrastructure. The engineering company obtains an address in British Columbia of the municipality.
Although an engineering service of providing a feasibility study may be considered to be in relation to real property if the direct object of the service is a particular property, the engineering services in this example are not considered to be in relation to real property because they do not relate to particular or identifiable property. Rather, the feasibility study includes identifying potential suitable site locations.
The place of supply is therefore determined under the general place of supply rules for services. Since the only business address of the recipient in Canada that the supplier obtains in the ordinary course of its business is in British Columbia, the supply of the service is made in a non-participating province and is subject to the GST at a rate of 5%. For further information regarding the general place of supply rules for services, refer to GST/HST Memorandum 3-3-6.
Example 27 – Service in relation to real property not situated primarily in participating provinces
A company in New Brunswick hires a company in Saskatchewan to conduct a seismic survey of a parcel of land that is entirely situated in Saskatchewan.
The seismic survey service is in relation to real property situated in Saskatchewan, which is a non-participating province. The supply of the service is therefore made in a non-participating province and is subject to the GST at a rate of 5%.
Example 28 – Service in relation to real property not situated primarily in participating provinces
A Nova Scotia company operates two retail stores, one that is situated in Nova Scotia and one that is situated in Quebec. The company hires a painter in Nova Scotia to paint the interior of both stores. The properties are of equal size.
The painting service is in relation to real property not situated primarily (situated 50% or less) in the participating provinces. The supply of the service is therefore made in a non-participating province and is subject to the GST at a rate of 5%.
Rule 2 – Service in relation to real property situated primarily in participating provinces
54. Under subparagraph 14(a)(i) of the Regulations, a supply of a service in relation to real property is made in a participating province if the real property that is situated in Canada is situated primarily (more than 50%) in participating provinces and an equal or greater proportion of the real property is not situated in another participating province.
Example 29 – Service in relation to real property situated primarily in a participating province
An Ontario company hires a Manitoba company to paint its warehouse that is situated in Ontario.
The painting service is in relation to real property situated primarily in participating provinces and the participating province in which the greatest proportion of the real property is situated is Ontario. The supply of the service is therefore made in Ontario and is subject to the HST at a rate of 13%.
Example 30 – Service in relation to real property situated primarily in a participating province
An individual who lives in Nova Scotia hires a real estate broker in Nova Scotia to sell the individual's home located in Nova Scotia.
The real estate broker service is in relation to real property situated primarily in participating provinces and the participating province in which the greatest proportion of the real property is situated is Nova Scotia. The supply of the service is therefore made in Nova Scotia and is subject to the HST at a rate of 14%.
Example 31 – Service in relation to real property situated primarily in a participating province
A New Brunswick company hires another New Brunswick company to provide maintenance services with respect to two of its buildings that are situated in New Brunswick and one that is situated in Quebec. The three properties are of equal size.
The maintenance service is in relation to real property situated primarily in participating provinces and the participating province in which the greatest proportion of the real property is situated is New Brunswick. The supply of the service is therefore made in New Brunswick and is subject to the HST at a rate of 15%.
Example 32 – Service in relation to real property situated in Canada, situated primarily in a participating province
A farmer in Ontario owns land that borders Ontario and the United States. Of the total land, 5% is situated in Ontario and 95% is situated in the United States. The farmer hires an Ontario company to install an irrigation system in the land to distribute water to areas that include land situated in the United States.
The real property that is situated in Canada to which the service relates (5% of the real property) is situated primarily in the participating provinces and the participating province in which the greatest proportion of the real property is situated is Ontario. The proportion of the supply of the service that relates to the real property that is situated in Canada is therefore made in Ontario and is subject to the HST at a rate of 13%.
The proportion of the supply of the service that relates to real property situated outside Canada (95% of the real property) is deemed to be made outside Canada and is not subject to the GST/HST.
Example 33 – Service in relation to real property situated in Canada, situated primarily in a participating province
A company in the United States hires a Quebec company to provide landscaping services in respect of real property, 85% of which is situated in the United States, 10% of which is situated in Ontario and 5% of which is situated in Quebec.
The real property that is situated in Canada to which the service relates (15% of the real property) is situated primarily in the participating provinces and the participating province in which the greatest proportion of the real property is situated is Ontario. The proportion of the supply of the service that relates to the real property that is situated in Canada is therefore made in Ontario and is subject to the HST at a rate of 13%.
The proportion of the supply of the service that relates to real property situated outside Canada (85% of the real property) is deemed to be made outside Canada and is not subject to the GST/HST.
Example 34 – Service in relation to real property situated in Canada, situated primarily in a participating province
A company in New Brunswick is hired by another New Brunswick company to conduct a geological survey of an area of land that borders New Brunswick and the United States. Of the total land, 20% is situated in New Brunswick and 80% is situated in the United States.
The real property that is situated in Canada to which the service relates (20% of the real property) is situated primarily in the participating provinces and the participating province in which the greatest proportion of the real property is situated is New Brunswick. The proportion of the supply of the service that relates to the real property that is situated in Canada is therefore made in New Brunswick and is subject to the HST at a rate of 15%.
The proportion of the supply of the service that relates to the real property situated outside Canada (80% of the real property) is deemed to be made outside Canada and is not subject to the GST/HST.
Rule 3 – Highest tax rate where real property is situated in participating provinces
55. If Rule 2 does not result in the supply of a service being made in a participating province because the greatest proportions of the real property are equally situated in two or more participating provinces, subparagraph 14(a)(ii) of the Regulations deems the service to be supplied in the participating province among those provinces that has the highest tax rate.
Example 35 – Service in relation to real property situated in Canada, situated equally in participating provinces
A Prince Edward Island company operates two shopping centres, one that is situated in Nova Scotia and one that is situated in Prince Edward Island. The company hires an engineering firm in Prince Edward Island to evaluate the structural integrity of the concrete in the underground parking garages of the shopping centres. The properties are of equal size.
The engineering service is in relation to real property situated primarily in the participating provinces and in equal proportions in the participating provinces of Nova Scotia and Prince Edward Island. However, the tax rate for Prince Edward Island is higher than the tax rate for Nova Scotia.
As a result, the supply of the service is made in Prince Edward Island and is subject to the HST at a rate of 15%.
Rule 4 – Participating provinces with the same highest tax rate
56. If a supply of a service cannot be determined under Rule 3 to be made in a single participating province because the highest tax rates for two or more participating provinces (each of which is referred to as a specified province) are the same, section 18 of the Regulations provides that the supply is made in the specified province based on the business address of the supplier that is most closely connected with the supply. If that address is:
- located in a specified province, the supply is made in that province
- not located in a specified province, the supply is made in the specified province that is closest in proximity, determined in any reasonable manner, to that address
Example 36 – Service in relation to real property situated in Canada, situated equally in participating provinces
A company in Newfoundland and Labrador hires a New Brunswick company to conduct an inspection of real property. Of the total real property, one third is situated in New Brunswick, one third is situated in Newfoundland and Labrador, and one third is situated in Ontario.
The inspection service is in relation to real property situated primarily in the participating provinces and in equal proportions in the participating provinces of New Brunswick, Newfoundland and Labrador, and Ontario. New Brunswick and Newfoundland and Labrador have the same highest tax rate among the three participating provinces in which the real property is situated (specified provinces). The supply is made in the specified province where the business address of the supplier that is most closely connected with the supply is located, which in this case is New Brunswick.
As a result, the supply is made in New Brunswick and is subject to the HST at a rate of 15%.
Telecommunication services
57. Pursuant to section 12 of the Regulations, a number of exclusions apply in respect of the application of the place of supply rules for services under Division 3 of Part 1 of the Regulations. One such exception relates to supplies that are subject to specific place of supply rules for telecommunication services under Part VIII of Schedule IX.
58. If a service does not meet the definition of a telecommunication service as explained in paragraphs 59 and 60 of this memorandum, the specific place of supply rules for telecommunication services do not apply. In addition, although telecommunication services may be used as an input to a supply, the predominant purpose of the supply may be such that the place of supply is determined by different place of supply rules, as explained in paragraphs 61 to 64 of this memorandum.
Defined terms
59. A telecommunication service is defined under subsection 123(1) to mean:
- (a) "the service of emitting, transmitting or receiving signs, signals, writing, images or sounds or intelligence of any nature by wire, cable, radio, optical or other electromagnetic system, or by any similar technical system, or
- (b) making available for such emission, transmission or reception telecommunications facilities of a person who carries on the business of supplying services referred to in paragraph (a)".
60. A telecommunications facility is defined in subsection 123(1) to mean "any facility, apparatus or other thing (including any wire, cable, radio, optical or other electromagnetic system, or any similar technical system, or any part thereof) that is used or is capable of being used for telecommunications".
61. For GST/HST purposes, including the place of supply rules, it is important to distinguish between a supply that is a supply of a telecommunication service, and the use of telecommunications as a means by which other property and services are supplied. A supply of a service that merely uses telecommunication facilities as an input, such as a supply of a website hosting service, would not be considered to be a supply of a telecommunication service.
62. A supply is generally considered to be a supply of a telecommunication service where its predominant purpose is one of the following:
- to provide for the emission, transmission or reception of signs, signals, etc., such as voice or data, through a telecommunications network or similar technical system
- to make available a telecommunications facility for the emission, transmission or reception of signs, signals, etc. through a telecommunications network or similar technical system
- to provide a means through which other services or intangible personal property, such as content in a digitized format, are delivered, rather than to provide the services or intangible personal property
63. A supply is not generally a supply of a telecommunication service in any of the following circumstances:
- a telecommunication service is used or consumed by the supplier in making a supply of a service or property (other than a telecommunication service)
- it includes the provision of a telecommunication service, but only as a means of delivering another service or property
- it is incidental to the supply of another service or property
64. In addition, the fact that a supply may be characterized as a telecommunication service does not mean that the supply is subject to the place of supply rules for telecommunication services. For example, a supply of Internet access, the predominant purpose of which is to provide a connection allowing for the transmission and reception of data over the Internet, is a supply of a telecommunication service consisting of making available telecommunications facilities. However, the supply would be subject to the more specific place of supply rule that applies to supplies of Internet access as described under the topic of "Computer-related services and Internet access" in GST/HST Memorandum 3-3-6-2.
Telecommunication service
65. Under section 2 of Part VIII of Schedule IX, a supply of a telecommunication service of making telecommunications facilities available (other than a service of granting sole access to a telecommunications channel) is made in a province if either of the following applies:
- all of the facilities are ordinarily located in that province
- where not all of the facilities are ordinarily located in the province, the invoice for the supply is sent to an address in that province
66. For other types of supplies of telecommunication services (other than a service of granting sole access to a telecommunications channel), the supply is made in a province if any of the following applies:
- the telecommunication is both emitted and received in that province
- the telecommunication is either emitted or received in that province and the billing location for the service is located in that province
- the telecommunication is emitted in that province and received outside that province and the billing location for the service is not in a province where the telecommunication is emitted or received
Billing location
67. For purposes of the place of supply rules that determine the province in which a supply of a telecommunication service is made, section 1 of Part VIII of Schedule IX provides that the billing location for a telecommunication service is in a province:
- if the consideration paid or payable for the service is charged or applied to an account that the recipient has with the supplier of the service and the account relates to telecommunications facilities that are used or are available for use by the recipient to obtain telecommunication services, and all of those facilities are ordinarily located in that province
- in any other case, if the telecommunications facility used to initiate the service is located in that province
68. The ordinary location of telecommunications facilities at a particular time is deemed to be the location that the supplier and the recipient mutually agree is the ordinary location of the telecommunications facilities at that time and this location may change from time to time. For further information regarding ordinary location, refer to that topic in GST/HST Memorandum 3-3-3, Place of Supply in a Province – Tangible Personal Property.
Example 37 – Telecommunication emitted and received in the province
An individual makes a long-distance telephone call from Halifax, Nova Scotia to Sydney, Nova Scotia using a cellular phone with a billing location in Saskatchewan.
The supply of the telecommunication service is made in Nova Scotia because the telecommunication is emitted and received in Nova Scotia. The supply is therefore subject to the HST at a rate of 14%.
Example 38 – Telecommunication emitted in the province, billing location in the province
An individual makes a long-distance telephone call from Moncton, New Brunswick to Iqaluit, Nunavut. The billing location for the service is in New Brunswick.
The supply of the telecommunication service is made in New Brunswick because the telecommunication is emitted in New Brunswick and the billing location for the service is in New Brunswick. The supply is therefore subject to the HST at a rate of 15%.
Example 39 – Telecommunication emitted in the province, billing location not in the province where emitted or received
An individual makes a long-distance telephone call from St. John's, Newfoundland and Labrador to Vancouver, British Columbia. The billing location for the service is in the Yukon.
The supply of the telecommunication service is made in Newfoundland and Labrador because the telecommunication is emitted in Newfoundland and Labrador and the billing location is not in a province in which the telecommunication is emitted or received. The supply is therefore subject to the HST at a rate of 15%.
Dedicated telecommunication channel
69. Under section 3 of Part VIII of Schedule IX, a supply of a telecommunication service of granting sole access to a telecommunications channel is made in a province if it is deemed to be made in that province based on the application of a specific place of supply rule under section 136.4 that deems there to be separate supplies of the service.
70. Subsection 136.4(1) defines a telecommunications channel to mean "a telecommunications circuit, line, frequency, channel, partial channel or other means of sending or receiving a telecommunication but does not include a satellite channel."
71. Specifically, a supply of a service of granting sole access to a telecommunications channel for transmitting telecommunications between two provinces is deemed to be a separate supply of the service made in each of those provinces as well as a separate supply in any province between them.
72. The consideration for the deemed supply in each province is calculated based on the part of the overall distance over which the telecommunication would be transmitted that would occur in the particular province if the telecommunication were transmitted solely by means of cable and related facilities located in Canada that connected, in a direct line, the transmitters for emitting and receiving the telecommunications.
Example 40 – Deemed separate supplies
A Canadian telecommunication carrier leases the sole use of a telecommunications line between a place in Ontario and a place in Quebec to a corporation based in Ontario. The corporation uses the telecommunications line to transfer secure data between its offices in Toronto, Ontario and Montréal, Quebec. Of the total direct line distance in kilometres of the line between the transmitters, 80% is located in Ontario and 20% in Quebec.
The supply of the telecommunication service of granting sole access to the telecommunications channel between Ontario and Quebec is deemed to be a separate supply of a telecommunication service made in each of those two provinces.
The deemed supply of the telecommunication service made in Ontario is subject to the HST at a rate of 13%. The consideration for this supply is equal to 80% of the total consideration for the sole access to the telecommunications channel.
The deemed supply of the telecommunication service made in Quebec, which is a non-participating province, is subject to the GST at a rate of 5%. The consideration for this supply is equal to 20% of the total consideration for the sole access to the telecommunications channel.
First Nations goods and services tax – place of supply
73. The FNGST is a tax that may be imposed by a band council, other governing body of a First Nation or an Indigenous government on the lands that it governs. The FNGST at the rate of 5% applies to most supplies of property and services made on these lands.
74. Everyone has to pay the FNGST on the supply of property and services made on lands where the FNGST applies including Indians, Indian bands, or band-empowered entities. However, certain provincial and territorial governments do not pay the FNGST. The CRA uses the term Indian in this memorandum because it has legal meaning under the Indian Act.
75. For more information on the FNGST and the First Nations and Indigenous governments that impose the FNGST, go to First Nations Goods and Services Tax. You may also refer to Technical Information Bulletin B-102, First Nations Goods and Services Tax – Place of Supply.
Supply is deemed to be made on FNGST lands in a non-participating province
76. The FNGST replaces the GST where the provincial place of supply rules deem the supply to be made on the lands where an FNGST is imposed and where those lands are located in a non-participating province. The supply is subject to the FNGST at the rate of 5%.
Supply is deemed to be made on FNGST lands in a participating province
77. The FNGST replaces the federal part of the HST where the provincial place of supply rules deem the supply to be made on the lands where an FNGST is imposed and where those lands are located in a participating province. The supply is subject to the FNGST at the rate of 5%.
78. Provided the purchaser meets the criteria set out in GST/HST Technical Information Bulletin B-039, GST/HST Administrative Policy – Application of the GST/HST to Indians, the provincial part of the HST would be relieved. Where the purchaser does not qualify for relief of the provincial part of the HST under Technical Information Bulletin B-039, registered vendors are required to collect the provincial part of the HST in participating provinces unless relief of that part is provided by some other legislation or policy.
Supply is deemed to be made in Canada, but not on FNGST lands
79. Where the provincial place of supply rules deem the supply to not have been made on FNGST lands, and the supply is made in Canada, then either the GST or the HST will apply depending on whether or not the supply is deemed to be made in a participating province.
Further infomation
All GST/HST technical publications are available at GST/HST technical information.
To make a GST/HST enquiry by telephone:
- for GST/HST general enquiries, call Business Enquiries at 1‑800‑959‑5525
- for GST/HST technical enquiries, call GST/HST Rulings at 1‑800‑959‑8287
If you are located in Quebec, call Revenu Québec at 1‑800‑567‑4692 or visit their website at revenuquebec.ca.
If you are a selected listed financial institution (whether or not you are located in Quebec) and require information on the GST/HST or the QST, go to GST/HST and QST information for financial institutions, including selected listed financial institutions or:
- for general GST/HST or QST enquiries, call Business Enquiries at 1‑800‑959‑5525
- for technical GST/HST or QST enquiries, call GST/HST Rulings SLFI at 1‑855‑666‑5166
