We will expand CRA outreach and partnerships in northern communities as part of our commitment to ensure the CRA is a client-focused agency
What you said
You told us that not everyone in the North knows how important it is to file a tax return in order to claim the benefits they are entitled to. You told us you want to know more, especially about how to claim benefits, credits, and deductions.
What you said:
“The CRA should provide more assistance to residents in the Northwest Territories so they can get caught up on their filings and receive the benefits to which they are entitled.”
What we will do
- Collaborate with Service Canada to conduct outreach activities that inform northern residents of the variety of benefits, credits and deductions available to them, including the northern residents deductions, when they file their income taxes.
- Pursue partnerships with northern governments, community leaders and band councils to help promote and share information on tax filing and benefits.
- Promote the Community Volunteer Income Tax Program and create partnerships with organizations in the North that can provide volunteers.
- Carry out a pilot project to attract and recruit post-secondary students to the CRA who can speak Inuktitut.
- Use information from public opinion research, among Indigenous populations on reserves and in the north, to help inform outreach and communication campaigns and products for northern Indigenous communities.
Did you know? Educators and educational institutions have access to teaching documents specifically designed for both teachers and students on how to do their taxes. To learn more, go to Understanding Taxes.