Top 10 things you will be able to do

The CRA’s 2017-2019 Serving You Better action plan contains over 50 action items to improve services for businesses. Top 10 things you will be able to do:

1. Receive a CRA security code by email
2. Call a new dedicated telephone service for tax preparers that helps with more complex technical issues
3. Request a Liaison Officer visit
4. Provide T4 information slips to your employees in electronic format (certain conditions apply)
5. Use T2 Auto-fill through commercial software
6. Create your own filing and balance confirmation letters online
7. View short ‘how-to’ videos that explain the services on My Business Account
8. Experience telephone service improvements as we transition to the Government of Canada telephony platform over the next four years
9. Share feedback about your audit experience in a new post-audit survey
10. Resolve objections faster

• A final word
• Table of contents
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