Guiding Principles to Assist Requesters

In processing your access request under the Access to Information Act or the Privacy Act (the Acts), the RCMP External Review Committee will:

1. Process your request without regard to your identity;
2. Offer reasonable assistance throughout the request process;
3. Provide information on the Acts, including information on the processing of your request and your right to complain to the Information Commissioner of Canada or the Privacy Commissioner of Canada;
4. Inform you as appropriate and without undue delay when your request needs to be clarified;
5. Make every reasonable effort to locate and retrieve the requested records under the control of the ERC;
6. Apply limited and specific exemptions to the requested records;
7. Provide accurate and complete responses;
8. Provide timely access to the requested information;
9. Provide records in the format and official language requested, as appropriate;
10. Provide an appropriate location within the ERC to examine the requested information.