Service standard results for Pensions for Canadian armed forces
Below you will find our latest Service standard results for Pensions for Canadian armed forces.
| Service (Goal) | Number completed |
Percentage met |
Target |
|---|---|---|---|
| Initial payment to retired members (30/45 days) | 257 | 97% | 96% |
| Initial payments to survivors (30 days) | 118 | 97% | 96% |
| Pension benefit division payments (120 or 45 days) | 13 | 100% | 90% |
| Transfer value payments (45 days) | 99 | 100% | 96% |
| Return of contribution payments (30 days) | 195 | 97% | 96% |
| Pension benefit division estimates (5 days) | 72 | 99% | 90% |
| Pension estimates – in writing (5 days) | 1,006 | 97% | 90% |
| Pension estimates – over the phone (Immediately) | 754 | 100% | 96% |
| Pension benefit options statements (5 days) | 839 | 96% | 90% |
| Pension Transfer In Estimates (60 days) | n/a | n/a | n/a |
| Service buyback estimates – in writing (5 days) | 123 | 99% | 90% |
| Service buyback estimates – over the phone (Immediately) | 95 | 100% | 96% |