Evaluation of the Indigenous Business Development Services (IBDS)
PacifiCan management response and action plan

Policy development

Complete policy work that can inform future of the IBDS at PacifiCan.

Program delivery improvements

Make incremental improvements to the program design and delivery of IBDS.

Action: Complete PacifiCan’s Indigenous Economic Inclusion Framework.

• Work is underway to outline how PacifiCan is building its internal capacity and enhancing Indigenous participation in current programs and services. The work will include:
  • development of an Indigenous Economic Inclusion Framework
  • engagement with Indigenous stakeholders on current program suite, including PacifiCan’s Business Acceleration Pilot (BizAP)
  • other related internal policy and program development work that could inform the future of IBDS

Action: Make improvements to IBDS program design and delivery, including:

• Establish objectives:
  • Examine and determine program scope and priorities
  • Consider specific target groups and activities
• Establish performance measurement framework:
  • Align indicators and reporting to defined program objectives/priorities
  • Define data collection and reporting methodology for any new indicators
• Examine service provider options:
  • Consider potential new service providers in addition to examining existing providers
  • Develop an engagement and selection approach
• Consider investment levels and how to leverage other programs and partners
• Enhance awareness and improve communication and collaboration

• Better understanding of PacifiCan’s role within the Indigenous business development ecosystem in British Columbia
• Better understanding of how the IBDS could contribute to PacifiCan’s strategic goal of inclusive growth

• Improved IBDS effectiveness
• Alignment of IBDS with the agency’s Indigenous Economic Inclusion Framework

• Advocacy Division lead on overall policy framework and related engagement with support from Program Policy Division and Ecosystems and Entrepreneurship Division
• Ecosystems and Entrepreneurship lead on BizAp program specific engagement and recommendations with support from Advocacy Division and Program Policy Division

• Program Policy Division lead with support from Ecosystems and Entrepreneurship Division and Performance Improvement and Planning Division