Ombudsman launches systemic investigation into issues affecting military families, with a focus on compassionate postings

Ombudsman Message | 12 January 2021

I am pleased to announce the launch of a systemic investigation into military families, focusing on compassionate postings.

Members of the Canadian Armed Forces and their families experience unique challenges resulting from frequent relocations, which are part of the military lifestyle. CAF members must remain mobile and able to deploy at all times. Exceptions may arise that temporarily limit a family's ability to move. In these often challenging personal circumstances, special consideration may be granted following a specific administrative approval process. These are called compassionate postings. It is important that the policy and process in place to support members during these challenging times does so to the fullest extent possible. 

In coming months, we will conduct virtual interviews with members of the Canadian Armed Forces and their families. Ultimately, our efforts will provide decision makers with evidence-based recommendations concerning administrative, procedural, and policy challenges faced by Canadian Armed Forces members and families requesting a compassionate posting.

I encourage all members of our Defence community to consult our website regularly for updates, and to contact this office with any questions, concerns or any other issues affecting their well-being. We are ready to help.

Gregory A. Lick
Ombudsman