Reserved Care: An Investigation into the Treatment of Injured Reservists

Investigative Team

• David Clarke, Team Leader

• Gaston Boisvert, Investigator

• Brian Finn, Investigator

• Erin McDonald, Investigator

• Sandra Scott, Investigator

• Gary Furrie, Special Advisor

Table of Contents

• Letter to the Minister
   
• Executive Summary
   
  • Introduction
     
  • Investigation
     
  • Recommendations
     
    • Provision of Health Care
       
    • Lack of Consistent Standards
       
    • Benefits for Injured Reservists
       
    • Reserve Administration
       
• Treatment of Injured Reservists
   
  • Introduction
     
    • Overview of the Investigation
       
    • Rationale
       
    • Investigative Process
       
• Background
   
  • Who is a Reservist?
     
    • The Primary Reserve
       
    • Types of Service
       
  • Canadian Forces Health Support
     
    • Today’s Health Care System
       
    • Legal Foundations of Health Care Provided to Canadian Forces Members
       
    • Historical Perspective Concerning Medical Support for Reservists
       
  • Identified Issues
     
• Provision of Health Care to Reservists
   
  • Confusion about Health Care Entitlements
     
  • Need for an Organized Regulatory Framework
     
    • Queen’s Regulations and Orders – Medical Care
       
    • Queen’s Regulations and Orders – Dental Care
       
    • Distinctions in Class B Service
       
    • Policy Terminology
       
    • Policy Circulation and Application
       
    • Policy Knowledge
       
    • Concluding Remarks and Recommendation
       
  • Inadequacy of Care
     
    • Background
       
    • Limited Access to Health Care
       
    • Dental Care for Operational Injuries
       
    • Continuity of Care
       
    • Concluding Remarks and Recommendations
       
• Consistency of Standards
   
  • Background
     
  • Periodic Health Assessments
     
  • Immunizations
     
  • Physical Fitness and Testing
     
    • Medical Care for Fitness Training Injuries
       
    • Compensation for Lost Pay
       
    • Eligibility for Veterans Affairs Canada Benefits
       
    • Concluding Remarks and Recommendation
       
  • Reserve Health Records
     
    • Custody and Handling Standards
       
    • Portability of Health Records
       
• Benefits for Injured Reservists
   
  • Introduction
     
  • Accidental Dismemberment Insurance Plan
     
  • Supplementary Reserve
     
• Reserve Administration
   
  • Medical Releases for Reservists
     
• Conclusions and Recommendations
   
• Annex A: QR&O Chapter 34 -Medical Services
   
• Annex B: QR&O Chapter 35 -Dental Services