Start a claim at a port of entry
We’ve made changes to the Canadian asylum system Nov 3, 2026
If you already submitted a claim, we’ll process it as usual.
If you started a claim in the IRCC Portal before November 3 but didn’t submit it:
- you’ll need to answer new questions and review old ones
- your personal information has been saved
You can claim asylum with a Canada Border Services Agency (CBSA) officer at an airport or border crossing when you enter Canada.
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Prove your identity
You and any family members claiming asylum with you must give the officer:
- your original passports and travel documents
- any other identification documents you may have
The officer will:
- seize the original travel documents and give you certified copies
- fingerprint everyone age 14 and older
- photograph every family member
If you don’t have any identity documents, the CBSA may detain you until they can confirm who you are.
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Complete your interview
The border services officer will ask you about your background and collect information for your application. Based on this interview, they’ll decide whether your claim is eligible.
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After your interview
If your claim is eligible
If your claim is eligible, the CBSA officer will let you into Canada and give you:
- a conditional removal order
- This won’t be enforced unless your claim is withdrawn, abandoned or rejected.
- a Notice of Application Due Date document and instructions on how to complete your claim online in 60 days using the IRCC Portal
- a Refugee Protection Identity Document that confirms your identity and asylum claim, and lets you access temporary health care coverage
- You need this document to complete your claim online.
- instructions for your immigration medical exam
- a package with important information on the asylum process and copies of any forms you filled out with the CBSA
If your claim is ineligible
- a conditional removal order
