Crisis in Gaza: Settlement services in Canada
Updated eligibility requirements
Settlement services are provided by approved service provider organizations and are meant to help newcomers to Canada
- look for a job
- look for a place to live
- register for English or French language classes
- register their kids for school
- access other community services
Who can get free settlement services
You can get free settlement services in Canada if you’re outside of Quebec and you meet the requirements for 1 of the groups below:
- You hold a passport or another travel document issued by the State of Palestine, and you
- left Gaza on or after September 1, 2023
- arrived in Canada by December 31, 2026 updated
- are in Canada with valid temporary resident status
- You’re the immediate family member of someone under group (1), and you
- arrived in Canada by December 31, 2026 updated
- are in Canada with valid temporary resident status
- You were part of the Government of Canada assisted departures out of Gaza or the West Bank between November 1, 2023, and December 31, 2024, and you are in Canada with valid temporary resident status.
Free settlement services are available until March 31, 2027.
Who is an immediate family member
An immediate family member is defined as a
- spouse or common-law partner
- dependent child (yours, your spouse’s or your common-law partner’s) or
- dependent child of a dependent child
If you’re in Quebec
Contact one of Quebec’s partner community organizations to find out if you’re eligible for free settlement services.
How to get free settlement services
To access free settlement services, you must have a valid temporary resident document with the “MOME2023” keyword in the remarks section at the bottom of the document.
- If you don’t have a temporary resident document with the “MOME2023” keyword, you can contact us to request one.
To get services, find a service provider organization in your area and bring your temporary resident document with you to show the service provider.
Find a service provider organization