Using an immigration and citizenship representative
Find out how to use a representative to help with your immigration or citizenship application. If you are a representative, learn how to use our online portal to do business for your clients.
This doesn't apply to passport applications.
Alerts
Applying for a study permit extension on or after January 30, 2024
On January 30, 2024, a new version of the study permit extension application form (IMM5709) will be available. If you apply through the Authorized Paid Representatives Portal on or after this date, you must use the new version of the form. We will not accept applications using the old version of the form.
Services and information
Learn about representatives
Find out about representatives and what they do, and who can help you with your application
Choose a representative
How to find a representative and protect yourself from fraud
Add, change or cancel a representative
Find out the steps to add a representative to your file, or make changes to your representative on file
Give someone access to your file
Learn more about the steps to give someone access to your file
File a complaint
What to do if you are having trouble with your representative's services or if they break the law
Accounts for representatives
If you are a representative, sign in to file, manage, and track applications for your client
Features
Protect yourself from fraud
Learn how to protect yourself from scammers and what to do if you are a victim of fraud.