Client experience survey for Ukrainian temporary residents in Canada

Ottawa, October 7, 2026—Ukrainian temporary residents in Canada, including those who submitted an application under the Canada-Ukraine Authorization for Emergency Travel (CUAET), may be invited to participate in a client experience survey by email.

About the survey

To better understand the experience of those who have come to Canada or have extended their stay in Canada, including through special measures for Ukrainians, the Government of Canada is collecting feedback from randomly selected Ukrainian clients.

The survey is being conducted in October.

Completing the survey is voluntary and participation is kept confidential. If you don’t wish to participate, simply choose not to complete the survey. Your decision to participate will not affect any past, current or future applications.

The results of the survey will help us identify trends, client expectations and intentions.

Note the following:

• The survey will take about 15 to 20 minutes to complete and will be offered in both official languages, as well as in Ukrainian and Russian.
• If you’re selected, you’ll receive an invitation to complete the survey by email.
• The survey will be sent from noreply@cic.gc.ca and the link will begin with “https://ircc.qualtrics.com/jfe/form”.

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