CIMM – Master Data Sheet – October 21, 2025

PR - Inventories & Admissions As of August 31, 2025
Permanent Resident Line of Business	Processing Inventory^{tablenote *}	YTD Admissions Jan - August 2025	2025 Admissions Target
Permanent Residents Total	901,800	277,000	395,000
Economic Class	297,500	170,100	232,150
Federal Economic Priorities^{tablenote **}
Federal Economic Priority	29,500	30,300	41,700
In Canada Focus^{tablenote **}
In Canada Focus	11,900	31,400	82,980
In Canada Focus-PNP Reserve	0	27,600	27,500
Federal Business
Federal Business: Self Employed	8,600	650	2,000
Federal Business: Start-up Visa	42,800	1,400	2,000
Canadian Experience (Excluding In Canada Focus)^{tablenote **}
Canadian Experience Class	0	0
Federal Skilled/Trades Workers (Excluding Federal Economic Priorities)^{tablenote **}
Federal Skilled Workers	0	0	--
Federal Skilled Trades	0	0	--
Federal Economic Pilots
Live-in Caregiver	70	65	10,920
Caring for Children
Interim Pathway Measure	25	15
Home Child Care Provider - Gaining Experience	18,100	750
Home Child Care Provider - Direct to PR	650	1,700
Home Child Care Provider - Category Unspecified	50	250
Home Support Worker - Gaining Experience	11,800	900
Home Support Worker - Direct to PR	500	0
Home Support Worker - Category Unspecified		0
Home Care Worker Immigration Pilot: Child Care - Workers in Canada	6,100	0
Home Care Worker Immigration Pilot: Child Care - Out of Status Workers in Canada	250	0
Home Care Worker Immigration Pilot: Home Support - Workers in Canada	5,700	0
Home Care Worker Immigration Pilot: Home Support - Out of Status Workers in Canada	250	0
Economic Mobility Pathways Pilot	4,600	450
Agri-Food Immigration Pilot	8,300	400
Rural and Northern Immigration Pilot	1,500	3,400
Atlantic Immigration
Atlantic Immigration Class	12,900	3,600	5,000
Atlantic Immigration Pilot Programs	70	15	5,000
Provincial Nominee Program (Excluding In Canada Focus)
Provincial/Territorial Nominees (EE)	12,600	16,900	55,000
Provincial/Territorial Nominees (No EE)	93,200	19,700	55,000
Quebec Skilled Workers and Business
Quebec Skilled Workers	23,900	30,100	34,500
Quebec Business	4,100	550	34,500
Regularization Public Policy
Regularization Public Policy	0	0	50
Family Class	180,700	63,400	94,500
Quebec Spouses, Partners, and Children (incl. FCH) Domestic	12,000	2,100	70,000
Quebec Spouses, Partners, and Children (incl. FCH) Overseas	20,100	2,300
RoC Spouses, Partners, and Children (incl. FCH) Domestic	48,100	10,600
RoC Spouses, Partners, and Children (incl. FCH) Overseas	45,300	31,100
Quebec Parents and Grandparents	11,500	1,600	24,500
RoC Parents and Grandparents	43,700	15,600	24,500
Resettled Refugees & Protected Persons	298,400	34,600	58,350
Protected Persons In Canada	131,200	7,400	20,000
Dependants Abroad of Protected Persons	54,300	5,100	20,000
Federal Government-assisted Refugees	18,800	8,700	38,350
Quebec Government-assisted Refugees	350	950
Privately Sponsored Refugees	93,700	12,400
Humanitarian & Compassionate and Other Class	125,200	9,000	10,000
Humanitarian & Compassionate and Other^{tablenote ***}	65,700	1,200	1,400
Out of Status Construction Workers	650	250	500
Hong Kong	22,600	1,600	2,200
Ukraine	23,000	1,500	2,200
Language and Cultural Advisor	250	450	-
Safe Third Country Agreement	850	2,400	2,000
Sudan	12,100	1,700	1,700

Source: EDW as of September 01, 2025
DPU approved; Data is operational and subject to change.

PR - Service Standards & Processing Times - As of August 31, 2025
Permanent Resident Line of Business	Intake Control (Y/N)	Service Standard	Processing Times^{tablenote *} 80th%	Processing Times 50th%	What Most New Clients Can Expect as of August 31, 2025
Permanent Resident Line of Business	Intake Control (Y/N)	(in months)
Economic
Federal Business
Federal Business: Self Employed			62	48	>48
Federal Business: Start-up Visa			53	39	>48
Canadian Experience (Including In Canada Focus)
Canadian Experience Class	Y	6	5.0	3.0	6
Federal Skilled/Trades Workers (Including Federal Economic Priorities)
Federal Skilled Workers	Y	6	5.3	4	5
Federal Economic Pilots
Live-in Caregiver	Y		143	101	>48
Caring for Children	Y		24	9	>48
Interim Pathway Measure	Y		75	68
Home Child Care Provider - Gaining Experience	Y		56	27
Home Child Care Provider - Direct to PR	Y		59	25
Home Child Care Provider - Category Unspecified	Y		--	--
Home Support Worker - Gaining Experience	Y		54	15
Home Support Worker - Direct to PR	Y		31	15
Home Support Worker - Category Unspecified	Y		--	--
Home Care Worker Immigration Pilot: Child Care - Workers in Canada	Y		--	--
Home Care Worker Immigration Pilot: Child Care - Out of Status Workers in Canada			--	--
Home Care Worker Immigration Pilot: Home Support - Workers in Canada			--	--
Home Care Worker Immigration Pilot: Home Support - Out of Status Workers in Canada			--	--
Economic Mobility Pathways Pilot	Y	6	14	9	>48
Agri-Food Pilot Program	Y		17	16	>48
Rural and Northern Immigration Pilot	Y		12	11	10
Atlantic Immigration
Atlantic Immigration Class	Y		13	13	29
Atlantic Immigration Pilot Programs	Y		50	47	29
Provincial Nominee Program
Provincial/Territorial Nominees (EE)	Y	6	8.3	4	8
Provincial/Territorial Nominees (No EE)	Y	11	14	11	20
Quebec Skilled Workers and Business
Quebec Skilled Workers		11	8	5	9
Quebec Business			101	71	>48
Regularization Public Policy
Regularization Public Policy			--	--	--
Family Class
Quebec Spouses, Partners, and Children: Domestic			23	22	37
Quebec Spouses, Partners, and Children: Overseas			33	27	41
RoC Spouses, Partners, and Children: Domestic			12	11	24
RoC Spouses, Partners, and Children: Overseas		12	12.9	6	15
Quebec Parents and Grandparents	Y		43	31	44
	Y		20	14	26
Resettled Refugees & Protected Persons
Protected Persons Landed In Canada			44	28	48
Dependants Abroad of Protected Persons			51	38	48
Federal Government-assisted Refugees	Y		20	8	20
Quebec Government-assisted Refugees	Y		20	10	10
Privately Sponsored Refugees	Y		43	34	43
Humanitarian & Compassionate and Other
Humanitarian & Compassionate^{tablenote ***}			--	--	>48
Out of Status Construction Workers			12	11	--
Hong Kong			21	19	>48
Ukraine			20	18	>48
Language and Cultural Advisor			--	--	--
Safe Third Country Agreement			20	19	10
Sudan			16	14	41

Source: EDW as of September 01, 2025
DPU approved; Data is operational and subject to change.

TR - Intake, Inventories, and Decisions - As of August 31, 2025
Temporary Resident Line of Business	Intake (Jan–Aug) 2024	Intake (Jan–Aug) 2025	Intake % Difference	Processing Inventory^{tablenote *}	Total Decisions (Jan–Aug) 2024	Total Decisions (Jan–Aug) 2025
Temporary Residents Overall	6,932,800	5,636,200	-19%	1,060,200	6,034,700	5,110,800
Work Permit Total by Sub-category	281,800	223,800	-21%	29,900	312,900	337,800
Agriculture NOC	33,800	31,600	-7%	1,200	37,200	35,200
All Other Work Permit	133,900	89,400	-33%	22,300	165,000	202,000
International Experience Canada (IEC)	73,100	63,600	-13%	3,500	66,800	60,800
SAWP	26,000	26,300	1%	350	28,800	27,200
GSS	15,100	12,900	-15%	2,500	15,100	12,700
Work Permit Total by MYLP Target	281,800	223,800	-21%	29,900	312,900	337,800
WP – International Mobility Program^{tablenote **}	173,300	123,000	-29%	19,100	195,900	223,500
WP – Temporary Foreign Worker Program	108,500	100,800	-7%	10,800	117,000	114,300
Work Permit – Extension Total by Sub-category	671,000	730,900	9%	399,300	561,100	593,800
Agriculture NOC	11,000	8,000	-27%	900	7,700	10,600
All Other Work Permit – Extension	660,000	722,900	10%	398,400	553,400	583,100
Study Permit	349,300	199,000	-43%	28,200	424,000	214,800
Study Permit – Extension	201,300	201,000	0%	101,700	170,300	176,600
Temporary Resident Visa	2,537,800	1,525,500	-40%	329,000	2,467,200	1,794,900
Super Visa	52,800	57,400	9%	30,600	49,500	51,400
eTA	2,631,300	2,509,600	-5%	23,700	2,636,900	2,505,700
Visitor Record – Extension	207,400	189,000	-9%	117,800	183,200	156,500

Source: EDW as of September 3, 2025
DPU approved; Data is operational and subject to change.

TR - Intake, Inventories, and Decisions - As of August 31, 2025
Temporary Resident Line of Business	Total Approved (Jan–Aug) 2024	2024 Approval Rate	Total Approved (Jan–Aug) 2025	2025 Approval Rate	TR Arrivals (Permits Confirmed) Jan–Aug 2025^{tablenote *}	2025 MYLP TR Arrivals Target^{tablenote **}
Temporary Residents Overall	5,022,600	75%	4,389,800	77%	289,800	673,650
Work Permit Total by Sub-category	233,300	76%	175,100	55%	200,500	367,750
Agriculture NOC	31,000	84%	28,800	82%	31,400	N/A
All Other Work Permit	98,600	61%	52,400	28%	84,400	N/A
International Experience Canada (IEC)	62,400	94%	56,600	94%	41,400	N/A
SAWP	28,200	99%	26,700	99%	33,500	N/A
GSS	13,100	89%	10,600	86%	9,900	N/A
Work Permit Total by MYLP Target	233,300	76%	175,100	55%	200,500	367,750
WP – International Mobility Program^{tablenote ***}	146,900	77%	99,500	48%	111,000	285,750
WP – Temporary Foreign Worker Program	86,400	75%	75,500	67%	89,500	82,000
Work Permit – Extension Total by Sub-category	477,500	92%	509,000	90%	N/A	N/A
Agriculture NOC	7,000	93%	9,800	94%	N/A	N/A
All Other Work Permit – Extension	470,500	92%	499,200	90%	N/A	N/A
Work Permit – Extension Total by Program	477,500	92%	509,000	90%	N/A	N/A
WP-EXT – International Mobility Program	451,700	96%	469,500	96%	N/A	N/A
WP-EXT – Temporary Foreign Worker Program	25,800	49%	39,500	50%	N/A	N/A
Study Permit	209,200	52%	86,100	42%	89,200	305,900
Study Permit – Extension	155,300	94%	157,300	93%	N/A	N/A
Temporary Resident Visa	1,198,100	49%	850,300	48%	N/A	N/A
Super Visa	39,000	79%	38,200	75%	N/A	N/A
eTA	2,551,700	97%	2,447,300	98%	N/A	N/A
Visitor Record – Extension	158,500	91%	126,500	89%	N/A	N/A

Source: EDW as of September 3, 2025

TR - Service Standards & Processing Times - As of August 31, 2025
Temporary Resident Line of Business	Service Standard (in days)	Processing Times (80th %) (in days)^{tablenote *}	Processing Times (50th %) (in days)^{tablenote *}	What Most New Clients Can Expect (as of Aug 31, 2025)
Work Permit Total	60	34	1	30–50
Agriculture National Occupation Codes (NOC)	60	26	4	--
All Other Work Permit	60	35	1	--
International Experience Canada (IEC)	56	36	10	--
Seasonal Agricultural Worker Program (SAWP)	60	64	19	--
Global Skills Strategy (GSS)	60	21	14	--
WP – International Mobility Program^{tablenote **}	60	28	1	--
WP – Temporary Foreign Worker Program	60	47	21	--
Work Permit – Extension Total by Sub-Category	120	188	114	185–205
Agriculture NOC	120	163	109	--
All Other Work Permit – Extension	120	189	114	--
Work Permit – Extension Total by Program	120	188	114	185–205
WP-EXT – International Mobility Program	120	190	112	--
WP-EXT – Temporary Foreign Worker Program	120	181	143	--
Study Permit	60	60	29	30–50
Study Permit – Extension Total	120	162	111	170–190
Temporary Resident Visa		84	22	30–50
Super Visa	112	126	65	--
eTA	5 mins	1 min	1 min	1 min
Visitor Record – Extension		175	134	130–150

Source: EDW as of September 3, 2025
DPU approved; Data is operational and subject to change.

Hong Kong Public Policy - As of August 31, 2025

Hong Kong Open Work Permit Processing


Year	Applications Received			Processing Inventory^{tablenote *}			Total Processed
Year	Work Permit	Work Permit - Ext	Total	Work Permit	Work Permit - Ext	Total	Work Permit	Work Permit - Ext	Total
2021	10,400	350	10,700	0	0	0	8,700	200	8,900
2022	17,600	450	18,000	--	0	--	14,900	350	15,300
2023	13,400	850	14,200	35	0	35	15,500	850	16,300
2024	5,300	1,400	6,600	100	--	100	6,600	1,000	7,600
2025 (up to August 31)	900	350	1,300	200	0	200	1,600	950	2,500
Grand Total	47,500	3,400	50,900	350	5	350	47,200	3,400	50,600

Hong Kong Open Work Permit Processing Times (in Days)
	Work Permit	Work Permit - Ext	Overall
Processing Time	194	190	190

Hong Kong Permanent Resident Processing
Year	Hong Kong PR Public Policy
Year	Received	Processing Inventory^{tablenote *}	Total Processed	Approval Rate	Processing Times^{tablenote **} (in months)
2021	1,000	0	700	97%	--
2022	2,600	--	1,100	97%	--
2023	11,200	2,100	5,200	99%	5
2024	15,800	15,700	4,400	98%	15
2025 (up to Aug)	4,700	4,700	1,600	97%	21
Grand Total	35,400	22,500	12,900	98%

Humanitarian & Compassionate (H&C) Applications Received by Country of Citizenship: Hong Kong SAR
Year	HK H&C Intake
2021	800
2022	2,200
2023	4,900
2024	8,400
2025 (up to August 31)	4,100
Total	20,500

Due to privacy considerations, some cells in these tables have been suppressed and replaced with the notation " --". This is done to prevent individuals from being identified when IRCC data is compiled and compared to other publicly available statistics. Values are rounded to the closest multiple of 5 for the same reason. As a result, components may not sum to the total indicated.
Source: EDW as of September 1, 2025
DPU approved; Data is operational and subject to change.

Asylum Claim Intake by Mode & Top Nationality - as of August 31, 2025
Organization	Regular / Irregular	MODE	2024	2025	% Change \| 2025 vs 2024
Organization	Regular / Irregular	MODE	Jan to Aug	Jan to Aug	Jan to Aug
CBSA	Regular	Airport	33,470	8,085	-76%
		Inland	450	470	4%
		Land Border	10,145	16,125	59%
		Marine	15	5	-60%
	CBSA Regular - Total		44,080	24,685	-44%
	Irregular	Irregular	915	1,345	46%
	CBSA Irregular - Total		915	1,345	46%
CBSA - Total			44,995	26,030	-42%
IRCC	Regular	Inland	72,665	53,445	-26%
	IRCC Regular - Total		72,665	53,445	-26%
	Irregular	Irregular	2,035	1,445	-29%
	IRCC Irregular - Total		2,035	1,445	-29%
IRCC - Total			74,705	54,890	-27%
Unspecified	Regular	Inland	0	0	0%
Overall - Total			119,700	80,920	-32%

Asylum Claim Intake by Top 10 Countries
Rank	Citizenship	2024	2025	% Change \| 2025 vs 2024
Rank	Citizenship	Jan to Aug	Jan to Aug	Jan to Aug
1	Haiti	5,370	14,195	164%
2	India	22,160	12,325	-44%
3	Iran	4,345	4,660	7%
4	Nigeria	9,315	4,515	-52%
5	Mexico	6,870	3,290	-52%
6	China	2,365	3,020	28%
7	Bangladesh	12,885	2,655	-79%
8	Pakistan	3,735	2,395	-36%
9	Ghana	4,900	2,040	-58%
10	Sri Lanka	6,955	1,865	-73%
N/A	Other	40,800	29,970	-27%
Overall - Total		119,700	80,920	-32%

Provincial Distribution (PD)
Province	2024 (Jan to Aug)		2025 (Jan to Aug)		% Change \| 2025 vs 2024
Province	Intake	% of total intake	Intake	% of total intake	Jan to Aug
ON	62,320	52%	35,945	44%	-42%
QC	41,600	35%	29,730	37%	-29%
BC	7,090	6%	7,790	10%	10%
AB	6,325	5%	5,035	6%	-20%

Eligibility Decisions Rendered by Year and by Organization
Organization	2024 (Jan to Aug)	2025 (Jan to Aug)
IRCC	83,300	53,835
CBSA	47,625	25,725
Overall	130,925	79,560

IRB-RPD Inventory^{tablenote *} (as of Sept 3, 2025)
Over 292.7K claims

Eligibility Decisions Processing Times* Ending Aug 31, 2024 and Aug 31, 2025 by Organization
Organization	2024 (in Days)	2025 (in Days)	Internal Service Standard (in Days)
CBSA	28	1	30
IRCC	65	23	30
Overall	61	21	30
Work permit issuance post-eligibility and medical completion^{tablenote **}	8	13
Claim to Work Permit (WP)^{tablenote ***}	76	43

tablenotes

*

Processing times refer to the time in which 80% of eligibility decisions were finalized by IRCC/CBSA from the claim date to eligibility decision, and include applications that were finalized in the last 8 weeks of the date stated. Please note that a minimum of 10 cases are required to calculate processing times.

Return to tablenote * referrer

Processing times refer to the time in which 80% of applications were finalized by IRCC/GCMS, and begins once the eligibility decision is made in GCMS and the medical activity set to “passed”. Please note that a minimum of 10 cases are required to calculate processing times.

Return to tablenote ** referrer

***

Time delay from claim date to WP final decision is measured as days between claim date and WP final decision date for claimants who request a WP at the time of asylum claim.

Return to tablenote *** referrer


Line of Business	ntake Jan - Aug 2024	Intake Jan - Aug 2025	Intake % Difference	PRRA Inventory as of August 31, 2025	Total Decisions Jan - Aug 2024	Total Decisions Jan - Aug 2025	Processing Times ending on August 31, 2025 (in months)
Pre-Removal Risk Assessment Applications	3,180	3,645	15%	4,835	2,795	4,020	16

Due to privacy considerations, some cells in these tables have been suppressed and replaced with the notation " - -". This is done to prevent individuals from being identified when IRCC data is compiled and compared to other publicly available statistics. Values are rounded to the closest multiple of 5 for the same reason. As a result, components may not sum to the total indicated.
Data source and Date: IRCC-EDW (CBR) - Refreshed September 4, 2025
Data is operational and subject to change.

Quebec Key Facts - Asylum as of August 31, 2025

Asylum claims made in Quebec
Year	Location
Year	Montreal-Trudeau International Airport	Between Ports of Entry in Quebec
2022	11,600	38,900
2023	25,600	14,500
2024	23,000	1,000
2025 (up to Aug 31)	4,000	1,400
Total	64,200	55,900

Initial work permits^{tablenote *} issued for asylum claims made in Quebec
Year	2024	2025 (Jan - Aug)
Number of work permits approved*	51,300	21,000

Source: IRCC-EDW (CBR) - Refreshed September 4, 2025
Data is operational and subject to change.

Quebec Key Facts - Work and Study Permits as of August 31, 2025

Work Permit (WP) and Study Permit (SP) Data on Applicants^{tablenote *} Destined to Quebec
Line of Business	Inventory	YTD^{tablenote **} Applications Received 2025	YTD^{tablenote **} Applications Processed 2025	YTD^{tablenote **} Issued 2024	YTD^{tablenote **} Issued 2025	YTD^{tablenote **} Approval Rate 2024	YTD^{tablenote **} Approval Rate 2025
Work Permit Total	2,400	34,900	40,000	51,200	44,400	90%	82%
WP-IMP	750	6,500	9,400	13,800	9,800	89%	67%
WP-TFWP	1,600	28,500	30,600	37,400	34,700	91%	86%
Work Permit - EXT Total	22,000	31,900	19,400	13,400	15,300	82%	84%
WP-EXT-IMP	2,600	6,900	7,900	7,000	7,100	91%	92%
WP-EXT-TFWP	19,400	25,000	11,500	6,400	8,200	75%	78%
Work Permit Total	24,400	66,800	59,400	64,600	59,700	88%	83%
Study Permit	6,800	54,800	61,100	36,700	22,800	36%	31%
Study Permit - EXT	15,400	30,700	23,100	16,500	20,500	92%	92%
Study Permit - Total	22,200	85,500	84,200	53,200	43,300	45%	47%
Grand Total	46,600	152,300	143,600	######	103,000	60%	62%

Please note that values are rounded to the closest multiple of 5. This is done to prevent individuals from being identified when IRCC data is compiled and compared to other publicly available statistics. As a result of rounding, data may not sum to the totals indicated.
IMP - International Mobility Program; TFWP - Temporary Foreign Worker Program;
EXT - Extensions
Source: IRCC-EDW (CBR) - Refreshed September 4, 2025
Data is operational and subject to change.

Client Service and Engagement - As of August 31, 2025

All Channels
	Jan - Dec 2024	Jan-Aug 2024	Jan-Aug 2025	% Difference
Intake	7,402,400	5,043,700	4,926,500	-2%
Output	4,804,800	3,297,100	3,239,400	-2%
Phone Operations^{Footnote 1}
Calls received in IVR (All call received)	7,409,600	5,058,700	4,832,200	-4%
Intake (Callers requesting an agent)	4,406,900	2,985,100	2,921,300	-2%
Output (Calls answered by agents)	1,835,400	1,258,500	1,182,200	-6%
Answer Rate %	42%	42%	40%	-2%
Email Operations^{Footnote 2}
Intake	2,452,500	1,681,200	1,715,100	2%
Output	2,448,200	1,668,400	1,767,800	6%
MCMPS^{Footnote 3}
Cases (Intake and output)	460,000	307,400	265,700	-14%
Crises^{Footnote 4}
Calls received in IVR (All call received)	59,900	20,600	5,200	-75%
Intake (Callers requesting an agent)	23,700	19,900	5,200	-74%
Output (Calls answered by agents)	22,000	18,200	5,100	-72%
Answer Rate %	93%	91%	98%	7%
Email Intake	59,200	50,000	19,200	-62%
Email Output	39,200	44,600	18,600	-58%

Source: EDW as of September 1, 2025
Data is operational and subject to change.

tablenotes

1

Phone Operations: From January to August 2025, the Client Support Centre received 226,000 fewer calls compared to the same period last year. However, with fewer calls answered, the answer rate is slightly lower in 2025. Furthermore, phone operations capacity went from 248 FTEs in 2024 to 217 FTEs in 2025 during the same period, contributing to a slightly lower overall output and answer rate.

Return to tablenote 1 referrer

2

Email Operations: From January to August 2025, the Client Support Centre processed more than 99,000 email inquiries compared to last year. This increase was driven by several inventory reduction strategies, such as Robotic Process Automation, CEBEC (Client Experience Branch Enquiry Classification) and the transition from two email platforms to one, completed on February 24, 2025.

Return to tablenote 2 referrer

3

MCMPS case intake equals case output, as every case is addressed without exceptions. Although the Federal Election temporarily affected the case processing volume in 2025 due to the integration of new members of Parliament, August volumes have returned to pre-election levels.

Return to tablenote 3 referrer

4

Crises: Call and email volumes have significantly decreased compared to last year, as the previous phone lines for Ukraine and Afghanistan have been integrated into the regular phone operations. One active dedicated phone line remains for the West Bank, and Gaza.

Return to tablenote 4 referrer

Permanent Resident (PR) Card, Permanent Resdient Travel Document (PRTD) and Passport/Travel Document Processing and Service Standards - as of August 31, 2025

NEEDS A CAPTION
Permanent Resident (PR) Card	Intake			Processing Inventory
Permanent Resident (PR) Card	Jan - Aug 2024	Jan - Aug 2025	% Difference1	Processing Inventory
PR Card Total	556,900	387,100	-30%	86,700
Phase 1 - New Card	340,900	276,900	-19%	51,300
Phase 2 - Renewal	216,000	110,300	-49%	35,400

NEEDS A CAPTION
Permanent Resident (PR) Card	Output			Service Standard (in days)	Processing Times^{tablenote *} (in days)
Permanent Resident (PR) Card	Jan - Aug 2024	Jan - Aug 2025	% Difference1	Service Standard (in days)	Processing Times^{tablenote *} (in days)
PR Card Total	567,300	385,400	-32%
Phase 1 - New Card	337,400	267,400	-21%	60	35
Phase 2 - Renewal	229,900	118,100	-49%		33

NEEDS A CAPTION
Permanent Resident Travel Document (PRTD)	Intake			Processing Inventory
	Jan - Aug 2024	Jan - Aug 2025	% Difference^{tablenote 1}	Processing Inventory
	14,200	12,000	-15%	2,300

NEEDS A CAPTION
Permanent Resident Travel Document (PRTD)	Intake			Processing Inventory
	Jan - Aug 2024	Jan - Aug 2025	% Difference^{tablenote 1}	Processing Inventory
	14,200	12,000	-15%	2,300

NEEDS A CAPTION
PRTD	Output			Service Standard (in days)	Processing Times* (in days)
	Jan - Aug 2024	Jan - Aug 2025	% Difference^{tablenote 1}	Service Standard (in days)	Processing Times* (in days)
	14,800	13,300	-10%	60	49

Passports: Intake, Issued and Output
Passport Intake and Output		Intake			Issued
Passport Intake and Output		Jan - Aug 2024	Jan - Aug 2025	% Difference^{tablenote 1}	Jan - Aug 2024	Jan - Aug 2025	% Difference
Passport Total		3,864,700	3,110,900	-20%	3,588,200	2,960,200	-18%
ESDC	SCC^{tablenote 2}	1,169,700	897,300	-23%	1,117,200	893,700	-20%
	SCC-EES^{tablenote 3}	174,700	169,900	-3%	173,000	165,500	-4%
	SCC-PS^{tablenote 4}	1,593,400	1,349,000	-15%	1,570,300	1,325,300	-16%
	Mail-In (CAN)	628,800	374,300	-40%	474,000	296,200	-38%
	Mail-In (US)	70,000	84,800	21%	49,900	59,600	19%
	Member of Parliament (MP)	19,600	11,300	-42%	19,100	11,000	-42%
	Total	3,656,300	2,886,600	-21%	3,403,500	2,751,200	-19%
GAC	Consular	153,200	143,200	-7%	148,400	138,200	-7%
GAC	Total	153,200	143,200	-7%	148,400	138,200	-7%
IRCC	Official Travel (OT)	11,100	10,100	-9%	10,000	10,200	2%
	CXP^{tablenote 5}	-	20,500	-	-	19,200	-
	Cit2Passport^{tablenote 6}	400	3,600	771%	400	3,400	744%
	Mail-In (CAN)^{tablenote 7}	250	20	-92%	200	15	-91%
	Non-Canadian Travel Document	43,400	46,900	8%	25,600	38,100	48%
	Total	55,100	81,100	47%	36,200	70,800	95%

Passports: Intake, Issued and Output
Passport Intake and Output		Rejected, Withdrawals and Close-out			Refused
Passport Intake and Output		Jan - Aug 2024	Jan - Aug 2025	% Difference^{tablenote 1}	Jan - Aug 2024	Jan - Aug 2025	% Difference
Passport Total		186,000	118,300	-36%	1,500	1,800	20%
ESDC	SCC^{tablenote 2}	10,700	1,800	-83%	250	250	-9%
	SCC-EES^{tablenote 3}	400	300	-23%	60	65	9%
	SCC-PS^{tablenote 4}	5,400	2,000	-63%	1,100	1,400	29%
	Mail-In (CAN)	124,700	71,900	-42%	70	65	-6%
	Mail-In (US)	19,900	23,400	18%	10	10	25%
	Member of Parliament (MP)	200	70	-65%	-	--	-
	Total	161,200	99,400	-38%	1,500	1,800	20%
GAC	Consular	4,300	4,600	9%	-	-	-
GAC	Total	4,300	4,600	9%			-
IRCC	Official Travel (OT)	150	95	-41%	--	-	-
	CXP^{tablenote 5}	-	50	-	-	-	-
	Cit2Passport^{tablenote 6}	--	20	1,700%	-	--	-
	Mail-In (CAN)^{tablenote 7}	40	-	-	--	-	-
	Non-Canadian Travel Document (TD)	20,400	14,100	-31%	10	15	8%
	Total	20,600	14,300	-31%	15	15	-7%

tablenotes

1

% Difference refers to the volume change of current calendar year to date compared to last calendar year to date.

Return to tablenote 1 referrer

2

SCC (Service Canada Centres), or Receiving Agents (RA), refers to applications submitted in person, 20 business day service.

Return to tablenote 2 referrer

3

SCC-EES (Service Canada Centres offering the Expansion of Expedited Services), or Receiving Agents - EES (RA-EES), refers to applications submitted in person, 10 business day service.

Return to tablenote 3 referrer

4

SCC-PS (Service Canada Centre Passport Service), or walk-in, refers to applications submitted in person, 10 business day service, including consolidated and satellite offices.

Return to tablenote 4 referrer

5

CXP refers to Client Experience Platform.

Return to tablenote 5 referrer

6

Cit2Passport: Citizenship to Passport Pilot Program - The pilot initiative uses data from the citizenship program to develop a new, simplified passport application, where some of the qualified individuals receive invitations through e-mails, and submit additional documents required for obtaining a passport after they conclude the citizenship oath.

Return to tablenote 6 referrer

7

Mail-in channel for IRCC includes regular passports only.

Return to tablenote 7 referrer

Passport & Travel Document Processing Times and Service Standard Adherence
Organization & Service Type		Travel Document Processing Times^{tablenote *} (in days)		Travel Document Service Standard Adherence
Organization & Service Type		Jan - Aug 2024	Jan - Aug 2025	Jan - Aug 2024	Jan - Aug 2025
ESDC	00 Days Call Back Service	0	0	93%	97%
	01 Day Urgent Service	1	1	95%	97%
	09 Days Express Service	6	4	99%	100%
	10 Days Service	13	9	78%	96%
	20 Days Service	27	20	69%	90%
GAC	Consular	19	15	92%	95%
IRCC	20 Days Service	18	26	98%	82%
	20 Days Service Cit2Passport	15	14	98%	99%
	20 Days Service Client Experience Platform	-	12	-	100%
	Non Canadian TD (RTD & COI)	309	32	42%	60%
	Official Travel (OT)	37	20	69%	80%

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Hong Kong Open Work Permit Processing

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Client Service and Engagement - As of August 31, 2025

Permanent Resident (PR) Card, Permanent Resdient Travel Document (PRTD) and Passport/Travel Document Processing and Service Standards - as of August 31, 2025

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