Privacy Impact Assessment Summary: Application Support Centers

About the Program

The U.S. Service Channel Arrangement refers to the biometrics collection services offered by U.S. Application Support Centers (ASCs) under the provisions of a Memorandum of Understanding (MOU) between Immigration Refugees and Citizenship Canada (IRCC) and U.S. Citizenship and Immigration Services (USCIS). This MOU allows biometric-required applicants who have submitted an application to Canada, and who are physically present in the U.S., to provide their biometrics at ASCs.

Scope of the PIA Annex

This PIA Annex has assessed the privacy impacts related to the use of an appointment scheduling system, which will be used by IRCC applicants to make their biometrics appointment at ASCs in the U.S. and by USCIS to record, track, and display to their internal users and report to IRCC appointment information obtained from the appointment scheduling system. The PIA Annex has also provided a general update on the new context in which the U.S. service channel will be operating.

This Annex does not invalidate or replace the existing PIA for the U.S. Service Channel Arrangement which assesses the privacy measures related to the collection and transmission of biometrics information in the U.S. Service Channel as it remains the same.

Report Findings & Mitigation Strategies

In the PIA Annex, IRCC has identified possible low and medium privacy risks. For each identified risk, the necessary mitigation measures have been identified, and those not already active will be initiated.