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Program delivery update: Payment and collection of immigration loans

This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.

December 18, 2023

Contact information for collection services and other key contacts has been updated, and new payment methods for loan recipients are now available.

Updates to the instructions below include:

  • Notice of payment
    • Contact information for collection services has been added.
  • Methods of payment
    • Methods of payment have been updated. Cheques are no longer accepted.
  • Change of address
    • Contact information for the collection team has been added.

Updated instructions

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2024-01-04

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