Home About Us Services ↳ Canada PR Visa (Permanent Residency) ↳ Work Permit Canada ↳ LMIA — Labour Market Impact Assessment ↳ Spouse & Family Sponsorship Visa ↳ Student Visa Canada ↳ Visitor Visa ↳ Business Visa Provinces ↳ 🏙️ Ontario ↳ 🏔️ British Columbia ↳ 🌾 Alberta ↳ 🌻 Saskatchewan ↳ 🌊 Manitoba ↳ ⚓ Nova Scotia ↳ 🍁 New Brunswick ↳ 🦞 Prince Edward Island ↳ 🐟 Newfoundland & Labrador ↳ 🌊 Atlantic Immigration Program Healthcare Blog FAQ Careers Canadian Latest policies Contact

Assistance Loan

This section contains policy, procedures and guidance used by IRCC staff. It is posted on the department’s website as a courtesy to stakeholders.

The objective of the Immigration Loans Program (ILP) Assistance Loan is to provide monetary assistance to eligible loan recipients—that is, mainly Government-Assisted Refugees (GARs)—to cover the costs associated with their initial establishment in Canada, labour market access needs, or both. This loan is one of the 4 types of loans offered under the ILP, and access to this loan is typically facilitated by RAP Service Provider Organizations (SPOs).

For definitions of terms used in these instructions, see the ILP Glossary.

On this page


Eligibility for the Assistance Loan

In addition to the criteria listed in Eligibility for an ILP loan, the Assistance Loan can be issued only within the period the loan recipient is establishing themselves in Canada, that is, during their first year in Canada. For Joint Assistance Sponsorship (JAS) clients, the Assistance Loan may be issued within a client’s first 2 years in Canada. Multiple assistance loans can be issued within this period, if required. After this period, clients are expected to be able to access traditional lending institutions.

Requesting access to the loan

An adult principal applicant (PA) on an IRCC application or Resettlement Assistance Program (RAP) Income Support application can access the Assistance Loan on behalf of themselves and their beneficiaries. A spouse may also access their own Assistance Loan in the event of a separation.

Government-Assisted Refugees (GAR) and Joint Assistance Sponsorship (JAS) clients

The RAP Service Provider Organization (SPO) supporting GAR or JAS clients is expected to inform clients about the Assistance Loan at the time of their RAP income support (RAP-IS) intake, soon after their arrival in Canada, by providing the Assistance Loan Information Sheet (PDF, 142 KB). If clients wish to access this loan, they must inform their RAP SPO.

If a loan is required to cover a client’s first and last month deposit (mainly for clients resettled to Ontario), the SRO regional office will include a pre-filled Assistance Loan Agreement in the RAP-IS intake package with a pre-determined amount required for first and last month’s rent deposits in the client’s community.

For all other GAR and JAS clients, if a loan is requested, the RAP SPO must complete the Loan Recipient, Co-signer (if applicable), and Loan Amount sections of the Assistance Loan Agreement (IMM 5355), using the “Calculating the loan amount” section below to help determine the loan amount required for the client. The IMM 5355 and supporting documentation to justify the loan amount requested are sent to the regional RAP centralized inbox.  

Other loan recipients

Other loan recipients who may request access to the Assistance Loan include those selected under:

  • complementary pathways program (such as the Economic Mobility Pathways Pilot [EMPP])
    • EMPP clients (or EMPP partners on behalf of EMPP clients) send a request to access an Assistance Loan to Humanitarian and Identity Operations Resettlement Operations Division (HIOB-ROD)
    • Email should include:
      • Subject line: EMPP request for Assistance Loan
      • Body of email:
        • IRCC application number
        • Number of persons in the application
        • PA email address
        • PA phone number
        • Name of PA’s employer in Canada (if applicable)
      • Email request to be forwarded by HIOB-ROD to the Settlement and Resettlement Operations Resettlement Coordination (SRO-RC) Pathways Team, who will action the request.
    • temporary public policy for permanent residence (where a decision is made to offer loans): per instructions in their application package

Eligible expenses

Basic needs

The Assistance Loan may be used to cover basic needs during the initial establishment period in Canada, when evidence of this need is demonstrated.

  • Refundable costs, such as:
    • security deposit for utilities such as electricity, water, gas or phone service
    • security or damage deposit on a rental unit
    • advance on first and last month’s rent
    • advance on the Canada Child Benefit (CCB) and applicable provincial or territorial child benefit
  • Other costs:
    • GARs:
      • Other expenses directly linked to their initial establishment that are not covered by RAP-IS
    • Other eligible clients – one-time payment:
      • Costs covering a maximum period of 1 month for accommodation, food, and incidentals. This can also include start-up items such as clothing and household items

Labour market needs

Labour market access needs are identified as financial barriers to employment, which, if totally or partially removed, would allow a person to accept employment.

The Assistance Loan may be used to cover the cost of

  • items needed for a confirmed offer of employment: for example, tools, hard hat, safety boots, etc.
  • taking an examination for a licence to practise a trade or profession when employment has been offered pending the successful outcome of the examination
  • short-term child care: for example, when either both parents or a single parent has a confirmed offer of employment and assistance is required to pay for child care for up to 1 month

Costs eligible for a RAP contribution: Costs other than those include under “Basic Needs - Refundable costs” that are added to the Assistance Loan can be included in a post-arrival RAP contribution request. For more information, see Resettlement Assistance Program (RAP) contributions for exceptionally high-needs resettled refugees.

Ineligible expenses

The Assistance Loan may not be used to cover the cost of

  • training required to increase a person’s chances in the job market: for example, a typing course, introductory courses on how to use word processing programs or calculation sheets
  • short-term child care for parents attending IRCC-funded or provincially funded language training or any other training

Other loans available: Windmill loans are funded by the federal government and can cover costs associated with credential recognition and preparation for entry into the Canadian workforce.

Authorizing the issuance of the loan

Only officers with designated authority can issue ILP loans. The portion of the Instrument of Designation and Delegation, which relates to section 289 of the Immigration and Refugee Protection Regulations (IRPR), lists all officers who are authorized to issue all types of ILP loans. However, SRO RAP officers are typically responsible for issuing the Assistance Loan.

By authorizing the issuance of this loan, the designated officer certifies that

  • Section 289 of the IRPR has been complied with
  • they are satisfied that the loan recipient(s)
    • has/have a demonstrated need for the loan
    • has/have the ability to repay the loan
  • the agreement was explained to the loan recipient(s) in a language they understand

Signing authority for section 34 of the FAA

The delegated signing authority for section 34 of the Financial Administration Act (FAA) then certifies that the loan is legally chargeable against the client’s ILP account, in accordance with section 34 of the FAA. This means that

  • the amount is eligible as per the agreement terms and conditions
  • the transaction is accurate and any required claim adjustments are processed prior to the payment
  • the payee is entitled to or eligible for the payment
  • the financial coding is accurate as per IRCC’s chart of accounts
  • auditable evidence-based supporting documentation is relevant and complete
  • all relevant statutes, regulations, orders in council, policies and directives, and other legal obligations have been complied with

Designated officers can authorize the issuance of a loan of any amount, as long as this amount is based on demonstrated need. See Assessing the need for a loan. Multiple loans can also be issued within the eligibility period, if required. See Eligibility for an ILP loan.

Calculating the loan amount

Issuance of the Assistance Loan should be based on demonstrated need for financial support (meaning there should be supporting evidence, whenever possible) towards the loan recipient’s initial establishment in Canada or labour market needs.

Basic needs – Refundable costs

Security deposit on utilities

The utility bill(s), the utility provider’s website or an estimate provided by the RAP SPO can be used to justify the need for a given amount. The designated officer should include a detailed breakdown of costs in the Assistance Loan Agreement.

Advance on the CCB (and applicable provincial or territorial child benefit)

The officer may use the Canada Revenue Agency (CRA) Child and family benefits calculator to obtain the monthly estimate a family is expected to receive.

Using the Child and family benefits calculator

When using the calculator, the officer should complete all required fields as best as they can based on the family’s information on file and should

  • use the latest tax year
  • indicate $0 for all income / repayment amounts
  • indicate $0 all residence-related expenses

A screenshot of the total estimated “Child Benefits” monthly amounts (CCB plus applicable provincial or territorial child benefit) can be saved along with the completed Assistance Loan Agreement. Referring to the current CRA processing times, the loan amount can be based on the number of months the loan recipient is expected to wait for their first CCB payment from the time the loan recipient submitted their application to the CRA.

Basic needs – Other

For all other types of basic needs loans, , designated officers may use as a guide the detailed breakdown of start-up and monthly costs that resettlement clients are typically eligible for using the Refugee Sponsorship Training Program (RSTP) Minimum Financial Support Calculator. Officers should include a brief rationale for the loan amount in the remarks field of the Assistance Loan Agreement. They should also save a screen shot of the RSTP calculator results, and save this as a supporting document along with the fully signed loan agreement (see Documenting the loan agreement).

Labour market needs

To issue a loan to address labour market needs, the designated officer can estimate the amounts needed by doing an online search for

  • current average market prices for items required by the applicant for employment (such as tools, hard hat, safety boots)
  • the cost of the examination for a licence to practise a trade or profession that the applicant is planning to take

For short-term child care, the officer should find out the loan recipient’s potential child care arrangements and, if possible, ask them to submit the child care provider’s estimate for this service for a period of up to 1 month.

Assessing the need for a loan

GARs, JAS and other loan recipients with a protection need

Loan recipients with a protection need

Like resettlement clients, the following loan recipients may also have protection needs:

  • Loan recipients selected under a temporary public policy for permanent residence (where a decision is made to offer loans)
  • Loan recipients selected under complementary pathways programs (such as the Economic Mobility Pathways Pilot)

All loan recipients confirm their need for the loan by signing the Loan Recipient Declaration section of the Assistance Loan Agreement (IMM 5355). A separate Assessment of need for a loan not required for GAR, JAS and other loan recipients with a protection need.

Other loan recipients

Assessment of need for a loan required:

When assessing other loan recipients’ need for a loan, the designated officer should consider that funds under the ILP are limited and that the ILP is designed to be a lender of last resort. As such, the Assistance Loan should only be issued to these applicants if 

  • the immigration program under which they are applying does not require proof of sufficient funds and/or secured employment in Canada
  • they provide proof they were denied access to a loan from a traditional lending institution, such as a bank

Assessing the ability to repay the loan

GAR and JAS clients

Assessment of ability to repay not required.

RAP contributions for exceptionally high-needs resettled refugees

If the designated officer determines that, based on multiple compounding factors, a GAR or JAS client may be unable to repay their loan, a loan may still be issued to this client. However, a request for a RAP contributions for exceptionally high-needs resettled refugees may also be submitted.

Other loan recipients

Assessment of ability to repay required:

After assessing that the loan applicant needs a loan, the designated officer must assess their ability to repay it. The designated officer should consider that the repayment terms for immigration loans have been designed to reduce the financial burden on loan recipients:

  • repayments on the Assistance Loan begin 12 months after the loan is issued
  • monthly repayment amounts are minimized, with loan repayment periods of 3 to 8 years based on the total ILP loan amount
  • ILP loans are interest-free

The following may also be considered:

  1. Financial support: Financial support received from IRCC and/or from an anchor relative in Canada
  2. Employment
    • secured employment in Canada
    • intention or ability to work in Canada
    • employment history, educational background and/or transferable skills expected to help secure employment within 1 to 2 years
    • knowledge of English or French
    • employment/employability of spouse
  3. Possession of assets: Stocks and bonds, real estate, savings, a registered retirement savings plan or other securities (in more than a nominal quantity) that could be liquidated or used as collateral to obtain a loan from a mainstream financial institution

    Note: The loan recipient may need an ILP loan even though they have savings. In this case, the demonstrated ability to save may be interpreted as a potential ability to repay the loan.

  4. Loan recipients with high needs or requiring support in Canada: Loan recipients may face challenges in repaying their loan if multiple compounding factors apply, such those listed in the instructions on RAP contributions.
  5. Beneficiaries:
    • total number of beneficiaries (excluding loan recipient)
    • number of children who are eligible for the Canada Child Benefit (CCB) (and applicable provincial or territorial child benefit)

Counselling loan recipients

Before the loan recipient signs the agreement, the designated officer or RAP SPO representative must review with them the main terms and conditions of the loan to help them understand the agreement they are about to sign. Potential loan recipients must be provided with the Assistance Loan Information Sheet (PDF, 142 KB). Loan recipients may also find the full terms and conditions of this loan in the Assistance Loan Agreement, available in French (PDF) and English (PDF).

Official language preference: The loan recipient may sign the loan agreement in the official language of their choice. Please use the English or French version of the Assistance Loan Agreement according to their preference.

Loan counselling script to be read to the loan recipient(s)

  1. You can access this loan to help cover some of the costs related to your initial establishment in Canada, costs related to accessing work, or both.
  2. We will be using the following terms:
    • Loan recipient: Can access this loan on behalf of themselves only, or on behalf of themselves and their dependants.
      • Note: Dependants are referred to as beneficiaries in the loan agreement
    • Co-signer: An adult dependant, such as your spouse, who choose to co-sign your loan
      • Including a co-signer on your loan is entirely optional
      • If you don’t repay your loan, the co-signer will become responsible for it
  3. There is no interest on this loan.
  4. You must start repaying this loan no later than 1 year after it is issued to you. Depending on your total Immigration Loans Program (ILP) loan amount, you will have 3 to 8 years to repay your loan
  5. You must inform IRCC Collection Services of any change to your email address and/or residential address within 10 days. If you don’t do this, you may not receive your loan statement and may miss your first monthly payments.
  6. By signing this agreement, you are confirming that
    • you need this loan as you have no other means available to you to cover these costs
    • you understand and agree to abide by the terms and conditions of this agreement
    • this agreement was explained to you in a language you understand

    Only share item #7 if there is a co-signer to the loan.

  7. As a co-signer to this agreement, you are confirming that
    • if the loan recipient doesn’t repay this loan, you will become responsible for it
    • you agree to the terms of this agreement
    • this agreement was explained to you in a language you understand

Completing and signing the loan agreement

Key reminders

  • Minors: For clients under the age of 18, the loan agreement must be signed by the minor’s parent or intended guardian, wherever possible.
  • Official language preference: Please use the English or French version of the Assistance Loan Agreement according to the official language preference of the loan recipient(s).

Form to use: Immigration Loans Program – Assistance Loan Agreement (IMM 5355)

  1. The following fields of the Assistance Loan Agreement must be completed:
    • Loan recipient:
      • full name, unique client identifier (UCI) and email
    • Co-signer (optional): Co-signer information should only be included if it’s been confirmed that the loan will be co-signed and that the details of the co-signer are available.
      • Name, UCI and email
    • Loan amount:
      • Indicate if the loan is for
        • refundable costs related to basic needs
        • other basic needs, and/or
        • labour market access needs
      • As many details as possible should be included in the table

      Note: Basic needs are categorized as “refundable costs” or “other,” as only “other” costs added to the Assistance Loan can be included in a RAP contribution request. For more information, see Resettlement Assistance Program (RAP) contributions for exceptionally high-needs resettled refugees.

  2. The agreement is emailed to the RAP SPO assisting the loan recipient or to the loan recipient directly.
  3. The loan recipient adds their digital, electronic or wet signature.
  4. The RAP SPO representative or the loan recipient scans or takes a clear picture of the signed agreement and returns it to IRCC.

    Signature options for the loan recipient: If it is not feasible for the loan recipient to provide a digital signature, or a scanned copy or clear picture of the signed agreement, the loan recipient replies by email to IRCC or to the RAP SPO, attaching the loan agreement, with the following declaration in the body of the email: “I am unable to return a signed agreement; however, I understand and agree to abide by the terms and conditions of the Assistance Loan Agreement.” This email should be saved with the completed Assistance Loan Agreement.

  5. The designated officer adds their digital signature under the “Loan issuance authorization” section.
  6. The designated officer sends the agreement to the delegated signing authority under section 34 of the FAA, who adds their digital signature under “Section 34 authorization.”

Signature order: The designated officer and delegated signing authority under section 34 of the FAA should both sign the agreement after the loan recipient, as this will ensure that (a) the loan recipient does not modify the agreement prior to signing it and that (b) IRCC retains a PDF copy of the agreement for which the digital signature certificate can be verified.

Documenting the loan agreement

The fully signed agreement is emailed directly to the client, or to the RAP SPO representative assisting the loan recipient, who ensures that the loan recipient receives a copy of the fully signed agreement.

Signed copy for loan recipient: The signed loan agreement is an important document for the loan recipient to retain, as it is proof of their commitment to repay the loan. The loan recipient should therefore be provided with a fully signed copy of the loan document. 

Page details

2026-09-18

Quick Enquiry

We usually reply within a few hours
By submitting you agree to be contacted about your enquiry.
Call us☎ Chat on WhatsApp✆
M

Migova AI Assistant

Online now
Hi 👋 I'm the Migova AI assistant, powered by OpenAI. Ask me about PR, study visas, work permits, LMIA, family sponsorship, provinces, or healthcare immigration to Canada.
Canada PR
Study Visa
LMIA / Work Permit