IRCC Settlement Program and Resettlement Assistance Program Logic Model

IRCC program management

Departmental services

Program management and engagement

• Accountability Framework
• Policies, program design and  implementation strategies
• Communication products
• Calls for Proposals
• Contribution Agreements
• Program core data
• Project monitoring
• Performance assessment
• Outcomes evidence
• Functional guidance
• Private sector, OGD, and international engagement
• PT partnerships
• Grant to Quebec

Outcomes

Immediate

• Evidence-based and consistent design and delivery of services across Canada, while addressing risk and optimally using resources and benefiting from partnerships

Intermediate

• Right clients, right services, right time

Ultimate

• Successfully settled and integrated clients benefit Canada

Program delivery

Enabling services

Support Services

• Child care
• Transportation
• Translation
• Interpretation
• Short-term counselling
• Provisions for disabilities
• Digital skills
• Digital equipment lending

Outcomes

Immediate

• Access to IRCC–funded services is facilitated

Intermediate

• Clients access services that meet their needs

Ultimate

• Successfully settled and integrated clients benefit Canada

Assessment of needs and referrals

• NAARs
  • Assessment of needs & assets
  • Settlement plans
• Language Assessment
• Referrals to IRCC and non-IRCC settlement and LT services

Outcomes

Immediate

• In-depth understanding of clients’ general and language needs and assets to facilitate settlement and language training pathways and outcome assessment

Intermediate

• Clients access services that meet their needs

Ultimate

• Successfully settled and integrated clients benefit Canada

Enhanced Services

Resettlement Assistance

• Port of entry reception
• Temporary accommodation
• Needs assessment
• Orientation
• Essential linkages

Case Management

• Eligibility, ongoing, and final assessments
• Navigation and adaptation supports
• Referrals and accompaniment to IRCC and non-IRCC services

Outcomes

Immediate

• High needs clients have their essential needs met and gain skills to facilitate their own settlement journey

Intermediate

• Clients independently access direct settlement services

Ultimate

• Successfully settled and integrated clients benefit Canada

Direct services

Information / Orientation

• Port of entry reception
• Information services
• Specific newcomer orientation

Outcomes

Immediate

• Clients increase knowledge of life in Canada

Intermediate

• Clients make informed decisions about life in Canada

Ultimate

• Successfully settled and integrated clients benefit Canada

Language Training

• Formal Language Training
  • General language training
  • Literacy training
  • Language training for French-Speaking clients in FMC
• Informal language Learning (via Community Connections)

Outcomes

Immediate

• Clients improve official language skills

Intermediate

• Clients use an official language to function in Canadian society 

Ultimate

• Successfully settled and integrated clients benefit Canada

Employment-Relevant Services

• Knowledge and skill activities
• Connections to employers
• Employment experience
• Employment-related language training (via Language Training)

Outcomes

Immediate

• Clients improve labour market knowledge, employment-related language skills, job search skills,  connections, and acquire Canadian work experience

Intermediate

• Clients are connected to Canadian labour market

Ultimate

• Successfully settled and integrated clients benefit Canada

Community Connections

• Social network creation
• Connection to communities
• System bridging/ navigation

Outcomes

Immediate

• Clients improve connections to communities and social networks

Intermediate

• Clients participate in communities and institutions

Ultimate

• Successfully settled and integrated clients benefit Canada

Settlement Workers in Schools

• Parent and Student Services
  • School oriented
  • Settlement oriented

Outcomes

Immediate

• Newcomer students and their parents/guardians gain ability to function within the school and education system and increase settlement knowledge

Intermediate

• Clients participate in communities and institutions
• Clients make informed decisions about life in Canada

Ultimate

• Successfully settled and integrated clients benefit Canada

Indirect services

Supporting sector, services, and society

• Sector Support
  • Coordination and representation
  • Capacity building
  • Promotion
• Service Support
  • Service delivery tools
  • Service capacity improvements
  • Evidence and innovation

Outcomes

Immediate

• Settlement sector improves capacity to provide coordinated and effective settlement support to newcomers, including equity deserving groups

Intermediate

• Stronger sector, stronger services, stronger society

Ultimate

• Successfully settled and integrated clients benefit Canada

Non-settlement sector supports

• Community engagement
• Non-settlement sector engagement (e.g. employers school, health sector, Anti-Racism)

Outcomes

Immediate

• Non-settlement  partners improve capacity to provide  support to diverse groups of newcomers across all sectors, in large, medium and small communities, including francophone minority communities

Intermediate

• Stronger sector, stronger services, stronger society

Ultimate

• Successfully settled and integrated clients benefit Canada