Summary: Cannabis voluntary recall guide

Overview

This guide informs license holders about the requirements of the Cannabis Act and the Cannabis Regulations for:

• voluntary recalls of cannabis and cannabis products
• best practices in the event of a voluntary recall

Who this guide is for

This guide is for:

• license holders
• people authorized to sell cannabis under a provincial or territorial Act

In this guide

• 1.0 Purpose
• 2.0 Scope
• 3.0 Definitions
  • 3.1 Definitions
  • 3.2 Icons.
• 4.0 What is a recall?
• 5.0 Roles and responsibilities
• 6.0 Establishing and using documented procedures
  • 6.1 Recall Simulation
• 7.0 Keeping sale, distribution and export records
• 8.0 Recall process
  • 8.1 Identify the need to initiate a recall
  • 8.2 Develop a recall strategy and determine scope of the recall
  • 8.3 Inform Health Canada of the recall
  • 8.4 Commence the recall and notify supply chain customers and begin recall
  • 8.5 Follow up with Health Canada and supply chain customers
  • 8.6 Review and close the recall
• 9.0 Contact us
• 10.0 Feedback—Help us improve
• Appendix A: Checklist of steps for recalls
• Appendix B: Voluntary recall process flow chart
• Appendix C: Reports to Health Canada

View complete guide

Download the alternative format
(PDF format, 453 KB, 31 pages)

Details and history

Published: February 11, 2019

Updated: August 28, 2019 (see all updates)

For assistance

Email: hc.compliance-cannabis-conformite.sc@canada.ca

Fax: 613-941-6840

Mail:
Health Canada
Controlled Substances and Cannabis Branch
A.L. 0300A
Ottawa, ON
K1A 0K9