Canadian Dental Care Plan (CDCP): Exceptions and Exceptions Reconsiderations

Description

This PIA assesses the privacy implications of the activities related to the handling of personal information for exception requests and exception reconsideration requests under the CDCP. Health Canada is responsible for delivering the CDCP and has contracted Sun Life to administer the program. When a dental procedure falls outside the standard scope of the CDCP but is not explicitly excluded, an exception request may be submitted by an Oral Health Provider on behalf of a CDCP member. Oral Health Providers submit these requests to Sun Life, for Health Canada's adjudication. If Health Canada denies the request, the Oral Health Provider may submit a reconsideration request which is also reviewed by Health Canada.

Why a Privacy Impact Assessment was completed

Section C.2.2.9 of the Treasury Board of Canada (TBS) Directive on Privacy Practices requires Health Canada to complete a Privacy Impact Assessment (PIA) prior to undertaking a new program or activity that could involve the creation, use, disclosure, retention or disposal of personal information.

Additional information

The PIA confirmed that no new privacy risks have emerged for the CDCP. However, 3 mitigations identified in the CDCP Phase 3 PIA are still in progress and will further strengthen privacy protection for the Exceptions and Exceptions Reconsiderations activity. This includes employee completion of privacy training, updating privacy notices to meet TBS requirements, and finalizing retention and disposition plans.

Related Personal Information Banks

The relevant PIB for this activity is the CDCP PIB – HC PPU 440.

For more information about this Privacy Impact Assessment

If you would like more information about this Privacy Impact Assessment (PIA) please contact DentalEnquiries-DemandesDentaires@hc-sc.gc.ca.