Retail associations

The Co-operative Credit Associations Act is the primary legislation governing all federally incorporated or registered retail associations in Canada. FCAC is responsible for administering sections of the Act designated as consumer provisions, in addition to monitoring the compliance of federally regulated financial institutions with codes of conduct and public commitments.

The complete text of the Act is posted on the Department of Justice Canada’s website. For your convenience, we have also extracted the specific sections related to consumer provisions.

Co-operative Credit Associations Act

Sections related to consumer provisions:

• (b) Paragraphs 167(2)(f) and (g), subsection 382.2(3) and sections 385.05 to 385.28 of the Cooperative Credit Associations Act together with any regulations made under or for the purposes of those provisions;
• (b.1) sections 487.01 to 487.12 of the Cooperative Credit Associations Act as those sections apply to any notice, document or other information that is required under the provisions referred to in paragraph (b).

Co-operative Credit Associations Act Regulations