Audit and evaluation reports

Audits

FCAC periodically performs internal audits of its programs to help ensure effective and efficient use of its resources. These audits objectively review and assess how well management practices and controls employed by FCAC are applied. They determine the effectiveness and efficiency of these practices and controls and then make recommendations.

There are curre​ntly no audits.​

Core control audit

• Core Control Audit of the Financial Consumer Agency of Canada
• Management Letter for the Core Control Audit of the Financial Consumer Agency of Canada

Evaluations

Evaluations provide an evidence-based, neutral assessment of relevance and performance of FCAC's programs and help the Agency make decisions about its policies, programs and operations.

Evaluation of the FCAC Information Management Program (2025)

• Evaluation of the FCAC Information Management Program - Final Evaluation Report
• Evaluation of the Financial Consumer Agency of Canada’s Information Management Program – March 2025
• Evaluation of the FCAC Information Management Program Management Response and Action Plan

Evaluation of the Consumer Services Centre (2024)

• Evaluation of the Consumer Services Centre
• Report summary: Evaluation of the Consumer Services Centre
• Management response and action plan: Evaluation of the Consumer Services Centre

Summative Evaluation of the Financial Literacy Program (2020)

• Final evaluation report
• Report summary

Formative Evaluation of the Financial Literacy Program (2013)

• Final report: Strategically focused, objective, evidence-based information on the progress of FCAC's Financial Literacy Program for the period of September 2008 to March 2012 (PDF, 1 MB)
• Management response and action plan: Actions planned by the Financial Literacy Program in response to the recommendations arising from the evaluation (PDF, 100 KB)