Guidance on accessibility planning and reporting regulation

This page offers practical guidance to help federally regulated public and private organizations meet planning and reporting requirements under the Accessible Canada Regulations (ACARs). It explains what is expected, shares tools and best practices, and supports the development of accessibility plans, progress reports, and feedback processes that reflect a commitment to a barrier-free Canada.

Who these publications are for

The guidance documents are intended for those to whom the Accessible Canada Act (ACA) applies, including:

• Government of Canada entities, including departments and agencies
• Crown corporations
• every portion of the federal public administration designated under subsection 7(3) of the ACA
• the Canadian Forces and the Royal Canadian Mounted Police (RCMP)
• parliamentary entities
• federally regulated private organizations with 10 or more employees

Publications

Accessibility plans

Use this guide to help you develop accessibility plans under the ACARs. It outlines required components, recommended practices, and timelines to support the identification, removal, and prevention of barriers to accessibility.

Descriptions of feedback processes

Use this guide to help you prepare and publish descriptions of your feedback processes under the ACARs. It outlines how to receive, acknowledge, and manage feedback about accessibility barriers and plan implementation, while offering best practices to ensure transparency and inclusivity.

Progress reports

Use this guide to help you prepare progress reports on the implementation of your accessibility plans under the ACARs. It outlines required report components, timelines, and best practices to support transparency, accountability, and ongoing improvement in accessibility.

Alternate formats

Use this guide to help you provide planning and reporting documents in alternate formats. It outlines which formats are required, how to process requests, and shares best practices to ensure documents are accessible to persons with disabilities.

Consulting persons with disabilities updated November 2025

Use this guide to consult persons with disabilities when preparing accessibility plans and progress reports under the ACARs. It offers practical advice, best practices, and inclusive strategies to support meaningful engagement. It also explains key ideas like intersectionality, inclusive language, and consultation fatigue in plain terms.

Simple, clear, and concise language

Use this guide to help you write accessibility plans and progress reports in simple, clear, and concise language.

Contact us

If you have questions or comments about these guidance documents, please contact EDSC.LCA.REGLEMENTS-REGULATIONS.ACA.ESDC@servicecanada.gc.ca