CJCR Group IT Service Desk
This page contains contact information for the Information Technology Service Management Centre (IT SMC).
IT Service Desk Hours
Date: 1 September - November 2026
Monday to Friday
8 am to 8 pm, for all time zones
Closed:
- September 7, 30
- October 12
- November 11
More information
E-mail is preferred for requests, and telephone for technical support.
Examples of requests
- change in rank
- add user to a shared mailbox
- change primary language of profile (English or French)
When sending email requests include the following
- Service Number
- Corps/Squadron
Contact us
- Call us toll-free at 1-855-252-8082
Helpful links
- IM/IT Aide-Memoire for Corps and Squadrons) (You are now leaving Canada.ca. Link accessible only on the Cadet365 SharePoint)
- Digital Portal (You are now leaving Canada.ca. Link accessible only on the Cadet365 SharePoint)
- IT Frequently Asked Questions