Help us improve your healthcare

We value your feedback. Your insights help us understand what we do well and where we can improve, ensuring we continue to provide high-quality care and services.

From: CFHS Quality & Performance

Patient Care Feedback Tool (PCFT)

Your feedback matters. This anonymous form allows you to share your overall experience and perspectives on patient care. Feedback is combined and analyzed to identify trends and opportunities for continuous quality improvement. It is not intended to address specific cases, incidents, or individual concerns.

Patient Care Feedback Tool - Click Here

Patient Complaints

If you have a complaint about a specific incident, interaction, decision, or aspect of care, please submit it through the Patient Complaints form. All complaints are reviewed and triaged at the national level to ensure appropriate handling and may be referred to the local level for investigation, follow-up, and resolution. Providing detailed information will help us address your concerns effectively.

CAF member health services complaints - Click Here

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2026-09-18

Help us improve your healthcare

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