Services for United States members
Information for United States members
The Care Delivery Unit (CDU) 5 provides high quality health care to military members, foreign personnel, U.S. military members and their dependents.
CDU 5 is located on the 4th floor of the Montfort Hospital site - D Wing
CDU 5: 613-945-1367 CDU5CFHSVCC@forces.gc.ca
Hours of operation
Monday to Friday: 0730 - 1500 hours (Except statutory holidays)
Sick parade/DTU
Day Treatment Unit (Formerly Sick Parade) 3rd floor. Please register at the Main Reception.
Monday-Friday: 0730-1100 hours
Psychosocial
- Crisis Walk-In
- Mental Health Department
Location: 3rd floor, Monday-Friday: 0730-1400 hours
Direct Access Services
Blue Cross
Blue Cross card application and claim submissions.
Location: 5th Floor
Monday to Friday: 0730-1530 hours
Contact: (613) 945-1837
Immunization (Member only)
Location: 3rd Floor
Contact (adult) (613) 945-1181
Public Heath (dependants): (613) 580-6744
Main reception
Registration for new posting to Ottawa and Day Treatment Unit.
Location: 3rd Floor
Monday to Friday: 0730-1530 hours
Contact: (613) 945-1140
Mental Health
Psychosocial walk-ins and crisis
Psychiatry and psychologist access by referral from CDU primary care clinician
Monday to Friday: 0730-1400 hours
Location: 3D140
Contact: (613) 945-1060
Pediatrician
Please book an appointment in CDU 5 for referral.
CDU 5: 613-945-1367 CDU5CFHSVCC@forces.gc.ca
Periodic Medical Assessments
Email: CDUPHAs-EMPUPSS@forces.gc.ca
Contact: (613) 945-1497 or (613) 945-1498
Pharmacy
Monday to Friday: 0730-1530 hours
Location: 3D109
Contact: (613) 945-1000
Physiotherapy
Patient may self-refer.
Monday to Friday: 0700-1530 hours
Location: 5D169
Contact: (613) 945-1585
Specialists Clinic
Location: 5th Floor
Monday to Friday: 0730-1530 hours
Contact: (613) 945-1551
Our address:
713 Montreal Road Ottawa, ON K1A 0K2
Phone Number: CDU 5: (613) 945-1367
Email: CDU5CFHSVCC@forces.gc.ca
24 Hour Health Information Line:
- Telehealth Ontario 1-866-797-0000
Emergency, inpatient and after hours care is provided by civilian walk-in clinics and hospitals
- Emergencies - Call 9-1-1
Medical/Dental Emergency in United States:
- From US: 1-800-563-4444
- Elsewhere in the world, please place a collect call to (506) 854-2222
Local Hospitals
- Children’s Hospital of Eastern Ontario (CHEO): 401 Smyth Rd, (613) 737-7600
- Montfort Hospital: 713 Montreal Rd, (613) 746-4621
The Ottawa Hospital:
- General Campus: 501 Smyth Rd, (613) 722-7000
- Civic Campus: 1053 Carling Ave, (613) 722-7000
- Queensway Carleton Hospital: 3045 Baseline Rd, (613) 721-2000