Employees: Confirm home/mailing/email address in PeopleSoft and Phoenix

April 19, 2022 - Defence Stories

Please take a moment to ensure that your home, mailing, and email address are correct in PeopleSoft (HRMS) (accessible only on the National Defence network).

The Phoenix pay system uses the mailing address when sending paper correspondence to employees. Although the majority of correspondence is sent by mailing address, we are adapting to a remote work environment and have started sending correspondence by email address. This is especially important when communicating important information to employees who are on leave. If you have not yet entered your mailing address or your personal email address into HRMS, you will need to create one.

To update or add your contact information in HRMS (accessible only on the National Defence network), select Self-Service > Personal Information > Home and Mailing Address or Email Addresses from the Main Menu. More detailed instructions on updating your address can be found on the Pay and Benefits website (accessible only on the National Defence network).

Once you have updated your contact information in HRMS – please ensure you review and confirm the change has updated in Phoenix:

• Log into Phoenix Employee Self Service to view your Personal Information
• Home/Mailing Address can be found in the Personal Information Summary

Employees who are currently on leave without pay or who do not have access to the DWAN will require support to ensure home and mailing addresses are updated.

For questions about HR, access HR Connect RH online (accessible only on the National Defence network) or by calling 1-833-747-6363 (for Defence Team use only).