Heads up, the HRG Online Booking Tool is changing!
February 7, 2022 - Defence Stories
The HRG Shared Travel Services (STS) Portal will be migrating to a new interface on February 20, 2022 at 5:00 pm.
The new AMEX Global Business Travel (GBT) Travel Portal V2.0 will have all the same functionalities as the existing portal. Your username (TIN) and your password will remain the same.
What to expect during the launch of the new interface
- Portal will be unavailable during transition
Please note the AMEX GBT Travel Portal V2.0 will be unavailable from Saturday, February 19, 2022 at 5:00 pm to Sunday, February 20 at 5:00 pm EST.
Any urgent travel needs during this period can be directed to Amex GBT via their call center: 1-866-857-3578 (toll free in Canada and the U.S.) or 1-613-822-3873 (collect call from anywhere else in the world).
- Easier access to training materials
Once the new interface is launched, you will no longer need to log into the Learning Management System (LMS) to view training materials. Instead, they will be available in the "Training" tab under the heading ''Help Guide".
- No changes to the EMT
Please note that the change applies only to the Online Booking Tool, and there are no changes to the existing Expense Management Tool (EMT).
Should you have any questions before, during, or after this transition, please do not hesitate to contact CDAO2.TravelServices@forces.gc.ca.