Claims process for severe impacts now available under Phoenix damages agreement with Public Service Alliance of Canada

December 21, 2021 - Defence Stories

On November 16, 2021, the Government of Canada launched a claims process to compensate current and former employees represented by the Public Service Alliance of Canada who experienced severe personal or financial impacts as a result of issues with the Phoenix pay system.

Claims for severe personal or financial impacts could include financial costs and lost investment income, mental anguish or other personal impacts related to Phoenix pay issues. Employees who took sick leave or other types of paid or unpaid leave because of an illness stemming from pay issues may also be eligible to apply for compensation through this process.

If you have experienced problems with your pay and have specific questions related to your file, please contact the Client Contact Centre at 1-855-686-4729.