How to register in SIRVA system
How to register in Contracted Relocation Service Provider (CRSP) system! Currently SIRVA
You will require your posting message and movement number.
Step 1: Register on the Public Website
- Go to forces.sirva.ca
- Click Register
Set up your account
- Enter your email address and select your preferred language
Important Email Rules:
Using the same email address for two different member files will link those files; this is what a member would do if they had multiple moves over time.
Register your move
Step 1: Enter the following information exactly as it appears on your message
- First Name
- Last Name
- Move Number
- Change of Strength / Release Date
Step 2: Set Up Multi-Factor Authentication (MFA)
- After registration, you will be prompted to set up MFA for secure access
- Follow the instructions to complete MFA setup
Step 3: Log In to the Member Secure Website (MSW)
- You can continue to log in to the MSW directly from the registration process.
- Use your registered email address and password to log in.
- In the future, when you want to log in, simply return to the Public Website and click on the CAF Member Login button.
- Complete your Preliminary Relocation Assessment (PRA).
*The PRA must be completed to officially complete the registration.
Language
Sirva offers services in both official languages. There are two separate language settings on the MSW.
- Set your preferred language in My Profile – This determines the language we use for communications such as chats, emails, and phone calls.
Troubleshooting
Using the correct website? canada.sirva.ca/login
Has your file been authorized?
CAF Members are unable to register online until the file is authorized which can take up to 5 days.
Still unable to access?
The information being entered during the registration process must be identical the one identified on your posting instruction or your request for move of members on release form.
CRSP (SIRVA)
1-877-433-4856
forces-info@sirva.ca