Media room
Media Relations is committed to working with media to best inform the public about the Correctional Service of Canada (CSC).
Our aim is to maintain positive relations with the media and to provide timely, accurate and meaningful information. We understand journalists' deadlines and we are committed to responding as quickly as possible.
You can find our news releases by visiting the Canada.ca Media Room. Use the Institution filter to select Correctional Service Canada.
Releasing information to media: What we can share
For members of the media, Commissioner's Directive 022 - Media Relations explains what information CSC can publicly release under access to information and privacy laws.
The personal information that CSC may share publicly is based on:
CD 022 also explains what information CSC can legally provide to media about offenders under its jurisdiction.
What we can share about all federal offenders:
- The fact that an offender is under CSC's jurisdiction
- An offender's legal name
- An offender's current offence(s)
- The court that convicted an offender
- The start/end dates and length of the sentence an offender is currently serving
- Warrant expiry and eligibility dates for temporary absences or conditional release (e.g., parole, statutory release), if applicable
- Whether an offender holds a dangerous offender designation
- Names of offenders who have died in custody
- Names of offenders who have been victims of serious assaults where criminal charges have been laid
- A long-term supervision order expiry date.
What we cannot share:
- Any information about individuals who are not currently under CSC's jurisdiction (e.g., former offenders, offenders who are serving a provincial sentence, individuals in police custody, etc.)
- Any other information about an offender's file (e.g., security level, risk assessment results, etc.)
- An offender's location, and whether they are in an institution or in the community
- Information about an offender's participation in correctional programs
- Health information for any federal offender
- When/if an offender received a temporary absence or conditional release
- If an offender was involved in an incident while in custody where criminal charges have not been laid
- An offender's alias(es)
- Any previous offences for which the offender received a record suspension
- Information subject to a publication ban
- Parole Board of Canada decisions (PBC). Please contact PBC:
Contact CSC Media Relations
Media Line: 613-992-7711,
Monday to Friday 9 a.m. to 5 p.m.
Media email address: media@csc-scc.gc.ca
Media enquiries regarding a specific region
- Atlantic ATLmedia@csc-scc.gc.ca
- Quebec QUEmedia@csc-scc.gc.ca
- Ontario and Nunavut ONTmedia@csc-scc.gc.ca
- Prairies and Northwest Territories PRAmedia@csc-scc.gc.ca
- Pacific and Yukon PACmedia@csc-scc.gc.ca